Yan Volosatii

London,United Kindom

Summary

Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

years of professional experience

years of post-secondary education

Work History

Barista

OneHundredShoreditch

London, United Kindom

07.2022 - 02.2024

Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
Called out ready-to-go orders, checking customers' receipts to minimise errors.
Followed health and safety standards to protect customers from illness and cross-contamination.
Served dishes and beverages in convenient packaging to maintain temperatures.
Produced high-volume coffee orders quickly and accurately, meeting customer demand.
Trained new team members with positive reinforcement and respectful, motivational coaching.
Created speciality drinks according to exact customer requests and preferences.

Education

A-Levels -

school №2 V.N Mihailova

Moscow

09.2018 - 07.2020

Skills

Speedy and efficient
Menu memorisation
Inventory monitoring
Safe food handling practices

Espresso machine operation
Positive attitude
Coffee brewing
Teamwork and collaboration

Timeline