YAHYA PATEL

Pursued MSc in Data Analytics and Technologies. Where achieved knowledge of Data Analysis Methods and Technologies.

• Completed Dissertation on "Drone Based Deliveries", where following tasks were performed on large dataset to generate actionable insight.
• Data Collection
• Data Cleaning
• Data Preparation
• Data Analysis
• Presenting Analysis Results using R
• Improved data integrity with rigorous auditing and cleansing.
• Analyzed large datasets, drawing meaningful conclusions and providing actionable recommendations.

• Where key responsibility was to maintain application called AIMS (Alarm Information Management System)
• Database Management, Data Backups, Application Backups, and Troubleshooting
• And also looked after Hardware requirements including installation & troubleshooting of Servers, Workstations, Desktops, Laptops, etc.
• Providing IT Support through ticketing System
• Proficiently supported office productivity applications (Outlook, Word, Excel, etc.)
• RAID configuration
• Acronis System Imaging
• Symantec Backup
• OS installation (Windows & Linux)
• Network Troubleshooting.
• Successfully delivered on tasks within tight deadlines.

• I worked on behalf of IBM Global Technology Services as IT Service Desk Engineer for the client Welspun India Limited
• Where I was involved in the following duties
• Providing IT Support through a ticketing System and over a phone call.
• Proficiently supported the office productivity applications (Outlook, Word, Excel, etc.)
• Remote Technical Support
• Network troubleshooting
• OS installation and troubleshooting (Windows & Linux)
• Software installation and troubleshooting

• I worked in the “SRF limited, Dahej” as the backup Engineer
• Installation of desktops, laptops, networking devices, and other peripherals
• Video Conferencing on VC device
• Coordination with the vendors
• LAN connections
• OS installation
• Software installation