Yahya Abdi Ali
London,United Kingdom
Summary
With a passion for precision and a dedication to excellence, I've honed my craft as a meticulous housekeeper, understanding that diligence is the bedrock of success in any profession. From meticulously tending to the smallest details to ensuring every space exudes comfort and order, I've made it my mission to elevate every environment I touch. Transitioning seamlessly into the moving industry, I've extended this commitment, delicately handling and transporting clients' treasured possessions with the utmost care. These experiences have not only strengthened my work ethic but have also underscored the profound rewards of investing wholeheartedly in every endeavor. My journey from housekeeping to the moving industry serves as a testament to my belief that hard work not only enhances our surroundings but also fuels personal growth.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Head poter
Hotel Porter-Park Plaza Riverbank
London
11.2023 - 04.2024
- Warmly welcomed and assisted guests with exemplary customer service during check-in and check-out.
- Provided seamless luggage handling and transportation services to guests' rooms.
- Maintained the pristine appearance of hotel common areas through regular inspections and diligent trash removal.
- Supported housekeeping operations by delivering guest requests, replenishing linens, and restocking supplies.
- Collaborated seamlessly with fellow staff members to ensure efficient guest services and smooth hotel operations.
- Addressed guest inquiries and concerns promptly, delivering accurate information and resolving issues to ensure optimal guest satisfaction.
Company mover
Moving Company, Gothenburg - Movare
10.2016 - 04.2023
- Expertly packed and transported diverse household and office items with meticulous attention to detail.
- Coordinated efficient unloading and arrangement of items according to clients' specific preferences.
- Maintained effective communication with team members to ensure seamless operations and service delivery.
Housekeeping poter
Chelsea Harbour hotel
London
04.2024 - I currently work here
- Cleaned and sanitised rooms, hallways, and common areas to uphold hygiene standards.
- Managed laundry services including washing, drying, and folding linens.
- Monitored stock levels of cleaning supplies and linens to ensure availability.
- Prepared rooms for guests by making beds and replenishing amenities.
- Assisted guests by responding to queries and delivering requested items.
- Conducted basic maintenance tasks and reported any issues to facilities management.
Education
GCSE -
Kingsdale school
10.2005 - 07.2008
A-Levels - Math english and science
Westminster college
10.2008 - 07.2011
Skills
- Effective communication
- Team collaboration
- Creative thinking
- Problem solving
- Leadership skills
- Outgoing personality
Languages
English
Beginner
Somali
Beginner
Arabic
Elementary
Custom
- People skills
- Openness
- Adaptability
Personal Information
Certification
Forklift license Sweden
Timeline
Housekeeping poter
Chelsea Harbour hotel
04.2024 - I currently work here
Head poter
Hotel Porter-Park Plaza Riverbank
11.2023 - 04.2024
Company mover
Moving Company, Gothenburg - Movare
10.2016 - 04.2023
A-Levels - Math english and science
Westminster college
10.2008 - 07.2011
GCSE -
Kingsdale school
10.2005 - 07.2008
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