Yacine Bouachera
Summary
Results-driven professional with expertise in sales and revenue growth, customer relationship management, and operational efficiency. Adept at crafting effective sales strategies and leveraging negotiation and persuasion skills to drive business success. Demonstrates motivational leadership and empathy to foster strong team dynamics and build lasting client relationships. Committed to delivering measurable outcomes while optimising processes to achieve organisational goals.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Football Coach
Bedhead FC
09.2022 - 02.2025
- Increased player sign-ups by 40% through word-of-mouth marketing and strong relationship-building
- Conducted feedback sessions that enhanced player engagement and improved retention rates
- Established long-term partnerships with parents, ensuring a 95% satisfaction rate through transparent communication and trust-building
- Designed and delivered training programs that boosted player performance, directly impacting the club's success
- Utilized leadership and motivational strategies to maintain high team morale and long-term engagement
Sport Administrator
Enable
03.2023 - 09.2024
- Successfully increased membership sign-ups by 35% through targeted engagement strategies and personalisd tours
- Implemented an upselling approach for gym memberships and personal training services, boosting revenue by 20%
- Conducted persuasive facility tours, converting 75% of prospects into paying members
- Developed and maintained strong client relationships, leading to a 90% retention rate
- Processed invoices through Xero with a focus on reducing financial errors, ensuring seamless transactions for clients
- Provided exceptional customer service, resolving inquiries efficiently and ensuring client satisfaction
Education
Bachelor's Degree - Sport Studies
University of Hertfordshire
Level 3 Diploma - Sport
Lambeth College
Skills
- Sales & Revenue Growth
- Customer Relationship Management
- Negotiation & Persuasion
- Operational Efficiency & Sales Strategy
- Motivational leadership
- Empathy
Certification
- FA UEFA C Coaching Certification
- FA Level 1 Coaching Football
Timeline
Sport Administrator
Enable
03.2023 - 09.2024
Football Coach
Bedhead FC
09.2022 - 02.2025
Level 3 Diploma - Sport
Lambeth College
Bachelor's Degree - Sport Studies
University of Hertfordshire
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