Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Yaaseen Patel

Batley,West Yorkshire

Summary

Customer focused Sales Assistant with experience in driving sales, enhancing customer satisfaction, and managing store operations. Skilled in product merchandising, stock replenishment, and upselling to meet customer needs. Proficient in POS systems, inventory management, and creating engaging store displays. Strong communicator, detail oriented, and able to thrive in fast paced environments. Seeking to bring retail expertise and dedication to a new sales assistant role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Online assistant

Sainsburys
Dewsbury, West Yorkshire
10.2023 - 08.2024
  • Addressed customer inquiries and concerns to facilitate decision making and minimise anxiety or hesitation and enhanced customer satisfaction ratings by resolving issues efficiently.
  • Met incoming customers and provided immediate assistance educating customers on product and service offerings based on the customers needs and preferences to provide accurate advice.
  • Performed my job at a high standard consistently throughout the day while maintaining composure and high work rate during the busy periods throughout the year.
  • Assisted workflow processes by helping Supervisors with other tasks such as; completing paperwork for incoming deliveries, delegating tasks to others to ensure that tasks were completed efficiently within a given timeframe, managing self checkout, collecting trolleys to prevent customer dissatisfaction and returning items customers no longer required to ensure stock levels are accurate.

Cyber security intern

IBM
Leeds
06.2023 - 09.2023
  • Collaborated with the NHS Digital team to design and develop a cyber security game aimed at enhancing awareness and training for digital security practices.
  • Participated in weekly meetings with NHS Digital, contributing to the development of a comprehensive project plan, timelines, and key deliverables.
  • Gained practical experience in cyber security, learning about threat management, risk assessment, and the development of secure digital environments.
  • Enhanced professional skills, including project management, communication, and teamwork, while working in a high level collaborative environment.
  • Gained insights into real world application of cyber security concepts, strengthening my problem solving abilities and adaptability in a professional setting.

Sales assistant

Heron Foods
Dewsbury, West Yorkshire
07.2021 - 02.2023
  • Replenished floor stock and processed shipments to provide product availability for customers and prepared products for sales floor to create appealing product displays to enhance customer experience while resolving any complaints to achieve full customer satisfaction and boost sales.
  • Designed attractive window and floor merchandise displays to increase daily footfall, updated pricing and promotions to fulfil store goals and redesigned store layouts to improve customer flow, maximising footfall opportunities.
  • Trained team to upsell products and navigate POS systems and embedded product range knowledge across team to drive sales.
  • Facilitated smooth store operations, performing daily opening and closing functions.


Education

Bachelor of Business Administration - Business Management with Finance

University of Huddersfield
Huddersfield
09.2024 -

A-Levels - Cyber Security & Network Engineering

Leeds City College
Leeds
09.2022 - 05.2024

GCSEs -

Woodkirk Academy
Leeds
09.2016 - 05.2021

Skills

  • Customer Service
  • Communication Skills
  • Sales
  • Emotional Intelligence
  • Product Knowledge
  • Time Management
  • Agile Methodology
  • Organisation
  • Adaptability
  • Problem solver
  • Team cohesion
  • Portfolio management
  • Business development


Certification

  • PCAP (Python Certified Associate Programmer)
  • Funded FX Trader


References

References available upon request.

Timeline

Bachelor of Business Administration - Business Management with Finance

University of Huddersfield
09.2024 -

Online assistant

Sainsburys
10.2023 - 08.2024

Cyber security intern

IBM
06.2023 - 09.2023

A-Levels - Cyber Security & Network Engineering

Leeds City College
09.2022 - 05.2024

Sales assistant

Heron Foods
07.2021 - 02.2023

GCSEs -

Woodkirk Academy
09.2016 - 05.2021

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Yaaseen Patel