stacey medlicott
Telford ,shropshire
Summary
Diploma of Higher Education student in level 3 in TA, building strong communication, classroom support and child supervision skills through study and day-to-day school-based responsibilities. Experience in breakfast club and lunchtime supervision shows calm behaviour management, safeguarding awareness, teamwork and adaptability, with confidence to learn quickly and contribute to safe, positive pupil support.
Overview
2
2
years of professional experience
Work History
breakfast club assistant
old park primary
09.2024 - Current
- Resolved member disputes and complaints with discretion and professionalism, maintaining a positive club atmosphere.
- Addressed guest complaints with empathy, offering prompt solutions to ensure satisfaction.
- Delivered food and beverages to tables swiftly, ensuring orders were accurate and met quality standards.
- Monitored cleanliness and organisation of assigned areas, addressing any issues immediately.
- Greeted guests upon arrival, providing a warm welcome and directing them to their seats.
- Conducted regular inventory checks, restocking supplies as needed to support daily operations.
- Assisted in setting up for events and functions, arranging seating and decor according to specifications.
- Participated in training new staff, sharing knowledge and best practices for service excellence.
Lunchtime Supervisor
old park primary
09.2024 - Current
- Responded kindly and attentively to children's needs, providing patient, caring support.
- Reported child safeguarding concerns to senior staff for swift follow up and resolution.
- Monitored child safety at all times throughout playtime activities, promptly intervening to address hazards.
- Used firm behaviour management to encourage good behaviour and table manners.
- Administered first aid for minor injuries, ensuring timely and effective care.
- Encouraged students to take responsibility for their actions and to apologise and make amends when necessary.
- Supervised dining room environments, encouraging safe, positive behaviour.
- Assisted with clearing tables, sweeping floors and stacking chairs after lunchtime.
- Communicated and implemented lunchtime rules clearly and appropriately to children of varying ages.
- Prepared incident reports for serious matters, providing detailed accounts for administrative review.
- Quickly and calmly resolved student conflict, calling upon senior support from teachers if required.
Education
Diploma of Higher Education - level 3 in TA
telford college
Telford, TFW01-2027
NVQ Level 2 - early years and foundation
telford college
Telford, TFW01-2006
Skills
- Classroom support
- Child supervision
- Behaviour management
- Child safeguarding
Timeline
breakfast club assistant
old park primary
09.2024 - Current
Lunchtime Supervisor
old park primary
09.2024 - Current
Diploma of Higher Education - level 3 in TA
telford college
NVQ Level 2 - early years and foundation
telford college