ISHAN SAINI
Greater London Area
Summary
Customer-focused and results-driven Product Owner with over 8 years of experience managing digital transformation projects for global enterprise clients in the financial services and insurance sectors across UKI and Europe. Proven expertise in leading cross-functional teams through Agile methodologies to deliver innovative solutions that enhance customer satisfaction and drive business growth. Adept at defining product vision, managing backlogs, and collaborating with stakeholders to prioritize requirements aligning with business objectives and regulatory standards.
Overview
9
9
years of professional experience
1
1
Certification
Work history
Product Owner
Newgen Software
London
01.2023 - Current
- Defining and managing the roadmap for implementing a communication management platform for a global specialty insurer serving professional risks, liability, and media lines of business.
- Collaborating with business stakeholders, underwriters, and claims managers to gather and prioritize requirements, ensuring regulatory compliance and market competitiveness.
- Leading an agile development team of 15, conducting sprint planning, backlog refinement, sprint retrospectives, and product demonstrations.
- Translating business and technical requirements into actionable user stories using Azure DevOps.
- Working with the Quality Assurance team to define acceptance criteria and ensure product quality.
- Acting as the key subject matter expert and suggesting product best practices to maximize returns.
- Gathering and incorporating feedback to continuously improve the product and enhance user experience for underwriters, brokers, and end customers.
- Delivering training to the end users (underwriters, claims managers) on new features and updates.
- Preparing release documentation highlighting new features, improvements, and issues or limitations to convey the value delivered in the latest release to stakeholders
- Identifying project risks and working with cross-functional teams to mitigate them
Product Specialist
Newgen Software
New Delhi
07.2018 - 01.2023
- Participated in discovery workshops to understand business requirements, suggest best practices, and design solutions.
- Collaborated with the sales team to identify client needs and recommend appropriate solutions.
- Acted as the key technical advisor during the sales process, helping clients understand the product's capabilities and its alignment with their business objectives.
- Designed and delivered compelling product demonstrations, prototypes, and proof-of-concepts tailored to client requirements.
- Supported the preparation and submission of detailed RFPs, RFIs, and technical proposals, ensuring alignment with client requirements.
- Prepared SOW and estimate resource allocation and budgets.
- Collaborated with the product management and engineering teams to communicate client feedback and market trends to contribute to the development of new features.
- Mentored new joiners on the company's line of products and solutions.
Business Development Executive
Newgen Software
New Delhi
06.2016 - 06.2018
- Drafted proposals to support Product Specialists in the submission of RFPs/RFIs aligning with client requirements.
- Delivered business presentations highlighting product capabilities, business benefits, and fitment to client needs.
- Developed a pipeline of new leads, consistently achieving more than 120% of quarterly targets.
- Identified new market segments and opportunities leading to a 35% growth in annual revenue.
- Attended industry conferences and events to represent the company and build relationships with potential clients and partners.
- Collaborated with cross-functional teams to design and manage targeted campaigns across theAmericas.
- Conducted market research to identify industry trends, competitive landscape, and analyst reports.
Education
Master of Business Administration - Marketing and Finance
Panjab University
India2016
Bachelor of Engineering - Electronics and Communication Engineering
Panjab University
India2015
Skills
- Agile and scrum methodologies
- Backlog management
- Technical consulting
- Sprint planning
- Stakeholder management
- Business analysis
- Sales engineering
- Bid management
- Azure DevOps
- Guidewire
- Salesforce
- AWS
- RESTful APIs
- Postman
- SoapUI
Languages
Hindi
Native language
Hindi
Native
English
Fluent
Additional Information
- Pinnacle Performance - 2021 for largest deal closure in Q3
- 2x Pat on the Back Awards – 2018 for outstanding performance
- Rising Star Award - 2017 for being the top-performing newcomer
Certification
- Microsoft Certified: Azure Fundamentals
Key Achievements
Change Management: Reduced over 3,500 legacy documents into 150 dynamic templates, streamlining operations for a leading global specialty insurer
Revenue Generation: Collaborated with the sales team to secure enterprise deals with a lifetime value exceeding $20 million.
Timeline
Product Owner
Newgen Software
01.2023 - Current
Product Specialist
Newgen Software
07.2018 - 01.2023
Business Development Executive
Newgen Software
06.2016 - 06.2018
Master of Business Administration - Marketing and Finance
Panjab University
Bachelor of Engineering - Electronics and Communication Engineering
Panjab University
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