Provided comprehensive administrative support to the Head of School and Academic Administrator, managing their calendars, scheduling appointments, and coordinating meetings and events.
Prepared and edited correspondence, reports, and presentations on behalf of the executives, ensuring accuracy and professionalism.
Assisted in academic administration tasks, including curriculum planning, scheduling classes, maintaining student records, and coordinating with faculty and staff. Managed confidential information with discretion and maintained strict confidentiality regarding sensitive matters.
Collaborated with various departments and stakeholders to ensure effective communication and smooth operations within the school. Assisted in the organization and execution of school events, including parent-teacher conferences, faculty meetings, and student assemblies
Stylist
Jo Malone London
Leeds, UK
06.2022 - 01.2023
Results-driven and customer-focused luxury sales professional with a passion for fragrance. Utilized expertise in introducing products, helping customers find their own scents, building CRM systems, managing deliveries and new launches, and providing exceptional customer service. With a strong background in sales, administration, and fostering buyer networks,
Experienced in building and managing CRM systems to effectively track customer information, preferences, and purchase history. Utilize data-driven insights to enhance customer experience and drive sales.
Detail-oriented and highly organized in managing administrative tasks, such as inventory control, order processing, and documentation. Demonstrated ability to multitask and prioritize responsibilities effectively.
Provided additional services such as "Scent for You" consultations, "Scent Your Wedding" packages, and Hand and Arm Massages to enhance the overall customer experience. Consistently met and exceeded sales targets, contributing to the overall success of the boutique.
Account Executive Intern
Oceanus (digital marketing service provider)
Beijing, China
04.2019 - 04.2020
Coordinated a variety of tasks including creating social media posts, analytics, asset management, copywriting & communicating with customers Acted as the first point of contact for Micro Focus and Qlik social platform. Supported Micro Focus and Qlik’ s efforts to enhance their social media presence by designing customized digital marketing materials for them, with record-breaking customer interactions.
Client successfully achieved business growth in Greater China. Launched advertising campaigns on major social media platforms; developed opportunities to further public engagement, thus helping clients increase customers by 150% within a week.
Cooperated with cross-functional departments to finish corporate weekly reports, put forward optimization suggestions accordingly and briefed the executive level.
Social Media & Marketing Executive
IQIYI
Beijing, China
04.2019 - 06.2019
Collaborated with popular influencers and bloggers to promote the company's brands and publicize. products; kept track of advertising budgets and effectiveness.
Managed weekly digital marketing calendar updates and the distribution of promotional calendar to internal and external stakeholders; conducted monthly reporting for the manager.
Updated content of corporate official accounts on social media platforms and ensured it was in compliance with brand values; analyzed and traffic data to identify user preferences.
Participated in department meetings to brainstorm new and creative marketing strategies; took charge of such daily tasks as event planning, account management, visual merchandising & design, etc.
Education
MA - Media Industries
University of Leeds (UoL)
Leeds
09.2021 - 09.2022
BA - Journalism (Financial and Economics News
Central University of Finance and Economics
Beijing
09.2017 - 06.2021
Skills
Technical : Proficient in Microsoft Office, Photoshop, Premiere, Final Cut Pro, Outlook