Xavier McManus
Wimbledon
Summary
Experienced and adaptable professional with a background in customer service and hospitality and a knack for creating memorable guest experiences and boosting sales. Demonstrates exceptional organisation, time management, and verbal communication skills, ensuring a positive bar atmosphere. Skilled in maintaining composure in high-demand environments while fostering customer satisfaction through patience, tolerance, and flexibility. Committed to upholding safety standards and driven to deliver high-quality service and consistent results.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Bartender
Greene King
Wimbledon, Merton
02.2024 - Current
- Coordinated with my colleagues to deliver outstanding service during busy shifts.
- Fostered a welcoming environment by engaging warmly with customers.
- Welcomed guests with friendly conversation and a fun atmosphere.
- Prepared ingredients and garnishes for cocktails and signature bar drinks.
- Coordinated stock resets to maintain an organised, tidy bar space.
- Ensured high-quality customer experience, leading to an increase in returning clientele.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
Camp Counsellor
Camp McGovern
Ontario, Canada
06.2023 - 08.2023
- Fostered positive relationships with parents to ensure the smooth functioning of camp operations.
- Coordinated with other counsellors for effective planning and execution of camping programmes.
- Ensured cleanliness and hygiene standards were met, contributing to a healthy camping experience.
- Documented daily activities and behavioural incidents, ensuring safety protocols were met.
- Trained in first aid techniques to handle emergencies efficiently at the site.
Education
Bachelor of Laws - Law
University of Roehampton
London 09.2022 - 06.2025
A-Levels - Law, Philosophy, Graphic Communication
Bedford Sixth Form
Bedford 09.2020 - 06.2022
Skills
- Patience and tolerance
- Flexible working hours
- Good knowledge of drink recipes
- Strong verbal communication skills
- Organisation and time management
- Experience and composure working under pressure
- Maintaining a positive bar atmosphere
- Strong understanding of pub safety protocols
Affiliations
- Learning languages
- Traveling
- Martial Arts
Accomplishments
Duke of Edinburgh Award
Languages
English
Native
Dutch
Fluent
Certification
Bartender of the Month (July 2024) - Awarded for my continued hard work, picking up available shifts, and working in another pub after a massive refurbishment.
References
References available upon request.
Timeline
Bartender
Greene King
02.2024 - Current
Camp Counsellor
Camp McGovern
06.2023 - 08.2023
Bachelor of Laws - Law
University of Roehampton
09.2022 - 06.2025
A-Levels - Law, Philosophy, Graphic Communication
Bedford Sixth Form
09.2020 - 06.2022
Similar Profiles
Navaneeth Chakkalan KunnathNavaneeth Chakkalan Kunnath
Customer Service & Receptionist at Greene KingCustomer Service & Receptionist at Greene King
Kris HealyKris Healy
General Manager at Greene KingGeneral Manager at Greene King
Wesley ChowWesley Chow
Bartender / Team Member at Greene KingBartender / Team Member at Greene King
Graeme MarleyGraeme Marley
Business Development Manager at Greene KingBusiness Development Manager at Greene King
Shawn JacksonShawn Jackson
Dental Assistant at 8to8 DentalDental Assistant at 8to8 Dental