Xavier McManus
Wimbledon
Summary
Experienced and adaptable professional with a background in customer service and hospitality and a knack for creating memorable guest experiences and boosting sales. Demonstrates exceptional organisation, time management, and verbal communication skills, ensuring a positive bar atmosphere. Skilled in maintaining composure in high-demand environments while fostering customer satisfaction through patience, tolerance, and flexibility. Committed to upholding safety standards and driven to deliver high-quality service and consistent results.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Bartender
Greene King
Wimbledon, Merton
2024.02 - Current
- Coordinated with my colleagues to deliver outstanding service during busy shifts.
- Fostered a welcoming environment by engaging warmly with customers.
- Welcomed guests with friendly conversation and a fun atmosphere.
- Prepared ingredients and garnishes for cocktails and signature bar drinks.
- Coordinated stock resets to maintain an organised, tidy bar space.
- Ensured high-quality customer experience, leading to an increase in returning clientele.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
Camp Counsellor
Camp McGovern
Ontario, Canada
2023.06 - 2023.08
- Fostered positive relationships with parents to ensure the smooth functioning of camp operations.
- Coordinated with other counsellors for effective planning and execution of camping programmes.
- Ensured cleanliness and hygiene standards were met, contributing to a healthy camping experience.
- Documented daily activities and behavioural incidents, ensuring safety protocols were met.
- Trained in first aid techniques to handle emergencies efficiently at the site.
Education
Bachelor of Laws - Law
University of Roehampton
London 2022.09 - 2025.06
A-Levels - Law, Philosophy, Graphic Communication
Bedford Sixth Form
Bedford 2020.09 - 2022.06
Skills
- Patience and tolerance
- Flexible working hours
- Good knowledge of drink recipes
- Strong verbal communication skills
- Organisation and time management
- Experience and composure working under pressure
- Maintaining a positive bar atmosphere
- Strong understanding of pub safety protocols
Affiliations
- Learning languages
- Traveling
- Martial Arts
Accomplishments
Duke of Edinburgh Award
Languages
English
Native
Dutch
Fluent
Certification
Bartender of the Month (July 2024) - Awarded for my continued hard work, picking up available shifts, and working in another pub after a massive refurbishment.
References
References available upon request.
Timeline
Bartender
Greene King
2024.02 - Current
Camp Counsellor
Camp McGovern
2023.06 - 2023.08
Bachelor of Laws - Law
University of Roehampton
2022.09 - 2025.06
A-Levels - Law, Philosophy, Graphic Communication
Bedford Sixth Form
2020.09 - 2022.06