Wonder Dhonoro
Macclesfield,Cheshire East
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
Health Care Assistant
Care UK
Macclesfield, Cheshire East
01.2023 - Current
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
- Empowered vulnerable individuals to retain maximum independence through targeted care.
- Helped service users improve their independence, building strength and confidence to enhance daily living.
- Improved service users' daily lives through compassionate conversation, empathetic care and community socialisation.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
Logistics Operations Manager
Nytel Communications
Harare, Zimbabwe
08.2017 - 11.2023
- Verified payment and customer information before dispatching goods to destinations.
- Monitored logistical expenses to keep operating costs low.
- Troubleshot and formulated strategies for expected and unanticipated logistics issues.
- Reviewed patterns and trends in data to understand key lanes and improve transport solutions.
- Consistently met company and department objectives within budget and time constraints.
Operations Manager
Courier Connect
Harare, Zimbabwe
01.2023 - 07.2023
- Strategically scheduled and managed staff members, maintaining high-performing business operations.
- Reduced costs and improved operations by analysing processes and customer feedback.
- Aided senior leadership by recommending corrective actions and improvements to company operations.
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Served as key corporate representative, liaising with various stakeholders in support of operational excellence.
Education
Master of Business Administration - Strategic Management and Governance
Midlands State University
Zimbabwe 01.2016 - 11.2017
BBA - Marketing Management
Midlands State University
Gweru,Zimbabwe 08.2012 - 11.2015
Skills
- Exceptional communicator
- Organisational standards
- Meal preparation
- Care management
Languages
English
Advanced
Timeline
Health Care Assistant
Care UK
01.2023 - Current
Operations Manager
Courier Connect
01.2023 - 07.2023
Logistics Operations Manager
Nytel Communications
08.2017 - 11.2023
Master of Business Administration - Strategic Management and Governance
Midlands State University
01.2016 - 11.2017
BBA - Marketing Management
Midlands State University
08.2012 - 11.2015
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