Womiloju Agbeke Falana
Lekki, Lagos
Summary
A highly accomplished professional, with experience in, Customer service admin personal stylist personal shopper. Determined, diligent, focused person, who can work as an individual and in a team respecting individual differences, Confident, driven, hardworking, with the ability to follow instructions and priorities given tasks, while continuously reflecting upon everyday tasks to improve and achieve the best results. Works well under pressure, can manage time well and complete given task to a high standard on or before deadline, while keeping a balance between work, family, and social life. Communicates well with others and practices active listening, adventurous and highly motivated and a quick learner. Passionate and intrigued by the world of fashion from a young age. Also confident about assisting individuals find the right style and fit for any occasion.
Overview
2025
2025
years of professional experience
Work History
Owner
Kiddies World by Ub
01.2023 - Current
- I realized how much I wanted to be involved in something meaningful that centers around children. This led me to pursue a side hustle focused on sourcing various children's items, including toys, educational materials, and back-to-school supplies.
- Taking on this challenge has involved not just inventory management and sales but also crafting effective advertising strategies for the brand. It's been a rewarding journey that allows me to combine my passion for children with entrepreneurial spirit.
Personal Assistant
Makeup By Lami
01.2021 - 01.2022
- Duties involve organizing events and fashion parades
- Working on photo shoot fashion shows, selecting models, dispatch order, selecting garments and/or accessories, developing event concept, dealing with media and photographers
Brand Manager
Smart mark LTD
01.2017 - 01.2020
- Company Overview: (Tommy Hilfiger Brand Manager)
- Dedicated brand manager with years of experience implementing effective strategies to increase brand awareness
- Passionate about improving customer experience while upholding a company's brand reputation
- Created brand strategies to identify new market opportunities
- Developed brand awareness campaigns for social media that increased sales by 25%
- Worked with the Senior Manager for Sell-In and Strategy to shape the business unit
- Managing a team of 24 staff across Nigeria giving activities to individual stores to make sure that monthly and yearly target is met
- Attending annual buying trips exhibitions and conferences to promote the brand
- (Tommy Hilfiger Brand Manager)
Branch Manager
Polo Towers
01.2016 - 01.2017
- Company Overview: POLO AVENUE Branch Manager
- Duties included Developing business strategies to raise our customers' pool, expand store, and Meet sale goals by training, motivating, mentoring, and providing feedback to sales staff
- High levels of customers satisfaction through excellent service
- Maintain outstanding store condition and visual merchandising standards
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc.)
- Be a shining example of well behavior and high performance
- POLO AVENUE Branch Manager
Manager
Aflak Fabriks
01.2015 - 01.2016
- Company Overview: Wholesale fabrics dealing with large orders from round the world
- Dealing with large orders from round the world invoicing
- Working on tills dealing with returns mail order banking and marketing
- Wholesale fabrics dealing with large orders from round the world
Wardrobe Stylist
Clarence shot it
01.2013 - 01.2014
- Working as a lead stylist managing a team of individuals styling models or actors/actress for film clips industrial and educational videos including selecting the wardrobe items, to coordinating the shoot – selecting the location, models, makeup artist and even the photographer
Supervisor
Armani Exchange
01.2013 - 01.2014
- Duties included undertaking retail and customer service activities to optimize and exceed sales targets, profitability, and customer satisfaction
- Carrying out till work and managing cash and card payment systems
- Implementing shop merchandising, layout, and customer traffic flow for customer satisfaction in appearance and image
- Handling telephone and ensuring effective communication with customers and colleagues
Supervisor
Selfridges & Co
01.2013 - 01.2014
- Company Overview: (Karen Millen)
- Duties included having to analyze the inventory in the store and memorize a lot of the items that are available for purchase demand, as well as update and stock the shelves with new available items
- Keeping the store presentable and clean, arranging the store's window display to keep things attractive and presentable to customers
- As well as dealing with queries and helping to solve customer complaints
- (Karen Millen)
Sales Associate
Mimco
01.2012 - 01.2013
- Company Overview: (House of Fraser)
- Working as a manager on the shop floor, communicating and interacting with customers and staff
- Ensuring staff gives great customer service as well as dealing with the financial side of the store and people management
- Responsibilities include recruiting, training, supervising and appraising staff as well as dealing with customer queries and complaint overseeing pricing and stock control whilst thinking of new ways to maximize profitability and ensuring the team meets sales targets
- (House of Fraser)
Security Officer
London Olympics Security
2012 - 08.2012
- Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
- Obtains help by sounding alarms
- Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers
Teaching Assistant
Good Shepherd Roman Catholic School
01.2007 - 12.2008
- Duties include assisting the teachers in the key stage 1 classroom, laminating paperwork, using computer/ solid keyboard skills to help create work sheets, and print out paperwork
- Duties also include supervising and safeguarding children at lunchtime and during play, observing and interacting and assisting children during classroom activities and learning
Education
Fashion Management and Marketing - Researching (primary and secondary), collating, collecting, coding, and interpreting data. Analysis and evaluation on the marketing principle in the fashion industry
Southampton Solent University
Southampton, STH01.2015
BTC Business and communication, adult numeracy, humanities, sociology
Croydon College
Croydon01.2012
High School Diploma -
ARCHBISHOP TENISONS SCHOOL
Croydon, CRY01.2009
Skills
- Team Leadership
- Strategic Planning
- Time Management
- Communication
- Confident and organize
- Adaptability
- Customer Focus
Hobbies and Interests
- Freelance fashion stylist
- Photography
- Social media management
- Youth mentor
- Personal development
- Volunteering
- Socializing with friends and family
Timeline
Owner
Kiddies World by Ub
01.2023 - Current
Personal Assistant
Makeup By Lami
01.2021 - 01.2022
Brand Manager
Smart mark LTD
01.2017 - 01.2020
Branch Manager
Polo Towers
01.2016 - 01.2017
Manager
Aflak Fabriks
01.2015 - 01.2016
Wardrobe Stylist
Clarence shot it
01.2013 - 01.2014
Supervisor
Armani Exchange
01.2013 - 01.2014
Supervisor
Selfridges & Co
01.2013 - 01.2014
Sales Associate
Mimco
01.2012 - 01.2013
Teaching Assistant
Good Shepherd Roman Catholic School
01.2007 - 12.2008
Security Officer
London Olympics Security
2012 - 08.2012
Fashion Management and Marketing - Researching (primary and secondary), collating, collecting, coding, and interpreting data. Analysis and evaluation on the marketing principle in the fashion industry
Southampton Solent University
BTC Business and communication, adult numeracy, humanities, sociology
Croydon College
High School Diploma -
ARCHBISHOP TENISONS SCHOOL
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