Wojciech Nalepa
Assistant Catering Manager
London,ENG
Summary
Hospitality professional prepared to bring extensive experience in catering and event management to dynamic team. Known for delivering high-quality service and creating memorable dining experiences. Valued for collaborative approach and consistent achievement of client satisfaction. Expertise in logistics coordination and team leadership.
Overview
11
11
years of professional experience
Work History
Assistant Catering Manager
ISS Facility Services
City Of London, City of London
09.2023 - Current
- Managed budgets and inventory control, reducing overall costs and minimizing waste.
- Handled catering scheduling, ordered food and planned events.
- Worked with chefs to plan menus according to client needs and budgets.
- Hired and trained both permanent and temporary staff members.
- Designed catering packages to increase sales and customer experience.
- Oversaw food preparation and monitored safety protocols.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Motivated staff to perform at peak efficiency and quality.
- Handled payment collection and payroll of 15 employees.
Barista
ISS Facility Services
City Of London, City of London
05.2017 - 09.2023
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Chef De Partie
Youngs Sports Bar And Grill
City Of London, City of London
05.2014 - 05.2017
- Reduced food waste by carefully monitoring inventory levels and adjusting orders accordingly.
- Mentored junior team members, fostering growth through skill development and encouragement of creative experimentation in the kitchen environment.
- Assisted in staff training, developing strong teamwork and consistency in dish preparation.
- Maintained high standards of cleanliness and organization, ensuring a safe and efficient workspace.
- Complied with portion and serving sizes as per restaurant standards.
- Participated in food tastings and taste tests.
Education
No Degree - Hospitality Supervisor Apprenticeships
Performance Learning Group
London, United Kingdom 04.2001 -
Skills
Inventory management
Hospitality management
Multitasking
Scheduling staff
Organizational skills
Food plating and presentation
Quality control
Timeline
Assistant Catering Manager
ISS Facility Services
09.2023 - Current
Barista
ISS Facility Services
05.2017 - 09.2023
Chef De Partie
Youngs Sports Bar And Grill
05.2014 - 05.2017
No Degree - Hospitality Supervisor Apprenticeships
Performance Learning Group
04.2001 -
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