Wodad Moshtaghzadeh
Tehran,Iran
Summary
Sharp IT Manager with solid history of training staff to comply with information technology procedures. Intuitive and detail-oriented in detecting bugs and issues. Resourceful and goes extra mile to complete tasks. Accomplished technology and communications management professional with 14 years of industry experience. Strategically meets evolving business, management and service user needs. History implementing improved ICT policies to maximize operational efficiency.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
Work history
Technical Manager
Fadak Rayan
Tehran
2013.05 - Current
- Head Of Technical support team
- I have implemented and managed many projects in large companies with the following topics
- Monitoring, administration and maintenance systems
- Resolving customer issues
- Troubleshooting and resolving software errors and hardware faults
- Installing, configuring and monitoring computer hardwares
- Design network
- Network management and maintenance
- Switching, VLANs, routing
- Installing, configuring troubleshooting: Microsoft Exchange servers, MDaemon, Kaspersky solutions, Firewalls, Backup solutions, NAS & San solutions, VMware ESX/ESXi/vSphere, Monitoring solutions, VDI, Backup Solutions, Antivirus, Kaspersky Products and ....
- Produced technical schedules in line with production specifications.
- Led and managed administrative staff to maintain smooth daily operations.
IT Manager/Network Administrator
Paliz Doniaye Sabz
Tehran
2019.05 - Current
- Installing software and training clients to use new programs
- Providing technical support and assistance
- Troubleshooting and resolving software errors and hardware faults
- Monitoring and maintaining computer systems and networks
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Configures and supports internal and/or external network
- Repairing and replacing equipment as necessary
- Setting up accounts for new users
- Monitoring and maintaining computer systems and networks.
- Upgraded hardware and software regularly for optimised systems performance.
- Managed team of IT support technicians, developing workflows and processes.
- Trained IT support staff to manage enquiries from end-users with first-call resolution.
- Monitored and updated software certifications for full compliance.
- Maintained system security through regular testing and servicing.
- Recommended upgraded technologies to meet evolving business requirements.
IT Expert
Yek & Yek
Tehran
2012.02 - 2013.04
- Network Expert
- Technical Support
- Providing technical support and assistance
- Troubleshooting and resolving software errors and hardware faults
- Monitoring and maintaining computer systems and networks
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Configures and supports internal and/or external network.
IT Technical Support
Pars Paper Co.
Tehran
2009.03 - 2009.09
- IT Technical Support for Head Quarter and factory site.
IT Technician
Neshasteh Alborz
Tehran
2006.06 - 2008.04
- Help Desk.
Education
Associate's degree in Computer Engineering -
Islamic Azad University, Karaj Branch
2005.01 - 2008.09
Bachelor of Science - Network
Eyvanaki Institute
Iran 2009.09 - 2011.09
Skills
- Network Infrastructure
- WAN
- Information Security
- Communication skills
- Analysis skills
- Firewall
- Strategic planning
- Training and Development
- Project Management
- Performance Management
- Cybersecurity
- Systems management
- Active Directory
- Microsoft Exchange
- VMWare
- Network Administration
- Microsoft Windows Server
- Network Monitoring
- Technical Support
- Operating Systems
- Disaster Recovery
- Virtualization
- Backup Solutions
- Antivirus
- Computer Networking
- Network Support
- System Administration
- VPN
- Network Firewalls
- MDaemon
- Mikrotik
- Sophos
- Virtual Desktops
- NAS
- SAN
- Tape
- Windows & Linux operating systems
- IT security and networking
- Policy deployment
- Disaster recovery planning
- Data migration
- IT budget and cost control
- Technical leadership
- People Management
- Network security protocols
- VPN technologies
- Network policy development
- Routing Protocols
- Server security
- Vendor management
- Disaster recovery
- Hardware installation
- Virtual Local Area Network (VLAN)
- IP address management
- Network administration
- Network disaster recovery
- Load balancing
- Firewall management
- Security monitoring
- IT support
- Customer Service
- Firewalls and endpoint security
- Network configuration
- Anti-virus infrastructure
- Systems support
Certification
- Advanced Solutions of Microsoft Exchange Server 2013
- VMware Certified Advanced Professional 6 (VCP6)
- Certified Ethical Hacker (CEH)
- Windows Server 2008 Applications Infrastructure, Configuring (MCTS)
- Windows Server 2008 Network Infrastructure, Configuring
- Windows Server 2008 Active Directory, Configuring
- MCITP
- Bit-defender Certified Technical Specialist
- Network infra structure
- Application infra structure
- Windows 7
- Netwrok +
- CEH
- Microsoft Exchange 2013
- VMWare Certified Professional (VCP v6.0)
- Bitdefender Certified Technical Specialist
- KES For Windows Kaspersky Endpoint Security Advanced
- Kaspersky Endpoint security and management default deny
- Kaspersky Encryption
- Kaspersky System Management
- Kaspersky EDR Optimum
- Kaspersky Endpoint Security Associate
- Kaspersky Threat Management and Defense
- Kaspersky Industrial CyberSecurity (KICS)
- Kaspersky Mail Gateway (KSMG)
- Kaspersky Endpoint Security and Management. Advanced Skill
- Kaspersky Endpoint Security and Management. Small Business
- Kaspersky Professional Endpoint Security for Windows
- Kaspersky Systems Engineer Level 1Endpoint Security & Management Advanced
Languages
English
Upper intermediate
Farsi
Native
Arabic
Elementary
Timeline
IT Manager/Network Administrator
Paliz Doniaye Sabz
2019.05 - Current
Technical Manager
Fadak Rayan
2013.05 - Current
IT Expert
Yek & Yek
2012.02 - 2013.04
Bachelor of Science - Network
Eyvanaki Institute
2009.09 - 2011.09
IT Technical Support
Pars Paper Co.
2009.03 - 2009.09
IT Technician
Neshasteh Alborz
2006.06 - 2008.04
Associate's degree in Computer Engineering -
Islamic Azad University, Karaj Branch
2005.01 - 2008.09