Summary
Overview
Work History
Education
Skills
Timeline
Generic

Witold Marcinkiewicz

Shift Manager
Bath

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Shift Manager

Pizza Express Restaurant
10.2024 - Current
  • Promoted a positive work environment through open communication and constructive feedback between front and back of house teams, managing up to 10 employees at a time.
  • Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Trained over 10 new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

Pizzaiolo

Pizza Express Restaurant
11.2023 - Current
  • Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
  • Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.

Kitchen Assistant

Skylark Cafe
10.2020 - 08.2023
  • Developed strong communication skills by coordinating effectively with front-of-house staff during busy shifts.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Assisted chefs in food preparation tasks, resulting in timely meal service.
  • Maintained swift pace of work to meet business demands for cleaning and supplies storage.

Education

Bachelor of Arts - Religions, Philosophy, Ethics

Bath Spa University
Bath
04.2001 -

Skills

Staff development

Staff motivation

Verbal and written communication

Delegating work

Handling customer complaints

Interpersonal skills

Energetic and enthusiastic

Team collaboration and leadership

Problem-solving aptitude

Timeline

Shift Manager

Pizza Express Restaurant
10.2024 - Current

Pizzaiolo

Pizza Express Restaurant
11.2023 - Current

Kitchen Assistant

Skylark Cafe
10.2020 - 08.2023

Bachelor of Arts - Religions, Philosophy, Ethics

Bath Spa University
04.2001 -

Similar Profiles

CREATE PROFILE
Witold MarcinkiewiczShift Manager