Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline

Wisden Shiyuki

Epsom

Summary

Dynamic professional with a proven track record in product marketing and guest services, notably with EVERYSPROUT and Kiroro Resort Holdings. Excelled in enhancing guest satisfaction and event support, leveraging strong organizational skills and cultural awareness. Specialized in the travel industry, adept at improving experiences for a diverse clientele.

Especially Japow market is grown, I have confidence to coordinate all facilities for demanding customers.

Overview

9
9
years of professional experience
1
1
Certificate
2
2
Languages

Work History

AI Assessor

Outlier
05.2024 - Current

Evaluate and check factuality to improve AI performance.

Blog Writer

Fuwari.uk
06.2018 - Current

As a one of Japanese writer who lived UK for long time, writing article about UK life and trend of Japan.

fuwari.uk is higher ranking of Japanese blogs in UK.

Event Support and Product Marketing

EVERYSPROUT
04.2022 - 05.2024

Part time based event and exhibition support and product marketing.

Ex Chelsea Flower Show, Expo Bonsai, Heathrow Bonsai festival, Fruits Focus

Guest Services Front Desk

Kiroro Resort Holdings Co.,Ltd
11.2023 - 02.2024
  • Coordinating various guest requests with local companies.
  • Improved overall guest experience, supporting customer demand who came from Asia and Europe, US, Canada, Australia.
  • Enhancing guest satisfaction through a professional attitude and work involves a combination of excellent service.
  • make arrangement with local companies as limousine service, local sushi restaurant, city tour etc.
  • Providing Japow experience for luxury ski-in ski-out condominium hotel guests.

Yukiroro https://yukiroro.com/stay/offers/ultimate- penthouse-experience


Child Care

04.2017 - 04.2022

Private Japanese Teacher

Private Tutoring
03.2015 - 03.2017

Education

Bachelor of Physical Science - Sport Science, PE, Tennis

Nippon Physical Science University Japan, Tokyo Japan
03.1995

I had Scholarship for three years,

I had played tennis at National tournament as a member of Hokkaido prefecture.

Skills

  • Product marketing
  • Travel industry knowledge
  • Cultural Awareness
  • Strong organizational and communication skills to Japanese travel industry
  • Booking operator
  • Tour coordinator

Certification

  • Safeguarding and prevent NCFE/CACHE March 2023
  • PE Teacher certification

Japan March 1995


Languages

Japanese
Native language
English
Upper intermediate
B2

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

AI Assessor - Outlier
05.2024 - Current
Guest Services Front Desk - Kiroro Resort Holdings Co.,Ltd
11.2023 - 02.2024
Event Support and Product Marketing - EVERYSPROUT
04.2022 - 05.2024
Blog Writer - Fuwari.uk
06.2018 - Current
Child Care -
04.2017 - 04.2022
Private Japanese Teacher - Private Tutoring
03.2015 - 03.2017
Nippon Physical Science University Japan - Bachelor of Physical Science, Sport Science, PE, Tennis

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Wisden Shiyuki