Wiqqas Noor Chaudhary
Reading,Berkshire
Summary
IT professional with expertise in software and hardware troubleshooting, TCP/IP, DHCP, and operating systems including Windows. Proficient in presentation software such as PowerPoint and Google Slides, as well as Office 365 administration. Skilled in deploying Windows 10 and 11, email management and excel.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work history
IT support engineer
freelance
10.2024 - Current
- Enhanced overall network performance implementing routine checks and updates.
- Rectified IT issues by liaising with clients and troubleshooting software problems.
- Maintained high client satisfaction with prompt technical support response times.
- Managed helpdesk requests effectively reducing downtime experienced by employees.
Sales assistant
jaguar/land rover
Reading
01.2020 - 08.2024
- Listening to client requirements and needs
- Showcasing different vehicles
- Making recommendations
- Closing new sales
- Interacting with potential customers
- Demonstrating vehicle features
- Facilitating test drives
- Assisting with paperwork
- Meeting sales targets
Sales assistant
bmw
Reading
02.2016 - 10.2019
- Handled all paperwork related to new car sales meticulously, ensuring compliance with regulations.
- Managed new car sales team, ensuring maximum customer satisfaction.
- Implemented innovative sales tactics, driving significant growth in new car sales.
- Managed paperwork related to car sales meticulously for seamless transactions.
- Ensured compliance with all legal requirements related to car sales operations.
- Was top performer in my showroom, exceeding sales targets
Manager
tesco
Reading, West Berkshire
06.2011 - 01.2016
- Led performance reviews, identified areas for improvement.
- overseeing daily operations and inventory management
- Delivered high-quality service to increase customer satisfaction.
- Boosted department efficiency by streamlining operational processes.
- Implemented cost reduction measures, reduced overhead expenses.
- proven track record of leading a team with succesful results.
Education
GCSEs - maths, science, p.e, english , I.t , economics
presentation college
09.1998 - 07.2003
A-Levels - maths, biology, chemistry,
little heath school
Skills
- software and hardware troubleshooting
- TCP, DHCP,/IP
- operating systems, windows, macOS
- Presentation software , powerpoint, google slides
- chrome and firefox research
- office 365 administration
- windows 10 and 11 deployment
- great communication
- Sales pitches
- Understanding vehicle specifications
- Tactful communication
Timeline
IT support engineer
freelance
10.2024 - Current
Sales assistant
jaguar/land rover
01.2020 - 08.2024
Sales assistant
bmw
02.2016 - 10.2019
Manager
tesco
06.2011 - 01.2016
GCSEs - maths, science, p.e, english , I.t , economics
presentation college
09.1998 - 07.2003
A-Levels - maths, biology, chemistry,
little heath school
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