Winter Morgan
Poole,Dorset
Summary
Dedicated professional with a strong work ethic and proven success in customer service. Demonstrates punctuality, reliability and a positive attitude in fast-paced environments. Proficient in payment processing, and point of sale operations. Aim to enhance customer experience and contribute to team success.
Overview
1
1
year of professional experience
Work history
Counter Staff
Broadway Fish & Chip Shop
Broadstone , Dorset
2025.09 - Current
I help in daily operations of a busy food take-away outlet.
I handle customer orders and process payments quickly.
I help maintain the cleanliness of kitchen equipment before and after shifts.
Bicycle Hire Assistant
Cyclexperience
Brockenhurst, Hampshire
2025.06 - 2025.09
After my GCSE exams I secured a job in a bike hire centre near my school. I assisted customers with bike hire bookings.
Managed bike return processes and completed necessary paperwork.
Conducted inspections of returned bikes for maintenance needs.
Education
Level 3 National Pool Lifeguarding Qualification - Gen 10.
02/2026 - 02/2026
Certificate in Emergency First Aid at Work (EFAW)
Level 2 Award in Automated External Defibrillator - AED,
Level 3 Extended BTEC Diploma - Travel and Tourism
09/2025 -
I am gaining a comprehensive understanding of the travel industry through my coursework on airlines, business and customer service.
I am developing strong communication skills by presenting research projects and reports on travel trends, cultural differences and sustainable tourism practices.
GCSEs - Maths, English Language and Literature, Textiles, Combined Science, PE and RE.
09/2022 - 06/2025
Primary Education
09/2013 - 07/2022
I have been an active member of Poole Swimming Club for the last 10 years and competed at both Regional and National Level.
I have passed Grades 1-4 in ABRSM Singing and have been a member of the Bournemouth Symphony Orchestra Youth Choir.
Skills
- Strong work ethic
- Customer service excellence
- Fast-paced environment adaptability
- Punctuality and reliability
- Positive attitude
- Payment processing
- Team collaboration
- Point of sale operation
Long-term Aim
My long-term aim is to work as cabin crew for one of the larger airlines, travelling the world and making a positive impact wherever I go.
References
References available upon request.
Interests
I regularly attend the gym and fitness classes. Fitness is very important to me.
Timeline
Counter Staff - Broadway Fish & Chip Shop
2025.09 - Current
Bicycle Hire Assistant - Cyclexperience
2025.06 - 2025.09
Royal Life Saving Society UK - , Level 3 National Pool Lifeguarding Qualification - Gen 10.
02/2026 - 02/2026
Brockenhurst College - Level 3 Extended BTEC Diploma, Travel and Tourism
09/2025 -
Ballard School - GCSEs, Maths, English Language and Literature, Textiles, Combined Science, PE and RE.
09/2022 - 06/2025
Castle Court School - , Primary Education
09/2013 - 07/2022