Winnie Shek
Sales Coordinator
Summary
Hardworking employee enthusiastic about learning hotel field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Sales Coordinator
Chiap Hua International Ltd.
Hong Kong
04.2020 - 02.2022
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
- Set up appointments with potential and current customers to promote new products and services.
- Maintained long-term relationships with high net-worth clients.
Customer Service Officer
Gorich Technology Co., Ltd
09.2017 - 03.2019
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Resolved concerns with products or services to help with retention and drive sales.
Technical Assistant
Anglo-Eastern Ship Management Co Ltd
04.2014 - 09.2016
- Installed technical hardware and software in deskside support environment.
- Gathered, organized and distributed technical documentation.
Shipping Assistant
DPA, Hopewin Ship Management Co. Ltd
06.2009 - 07.2012
- Purchase of spare parts/stores and delivery arrangement for ship Provide crew management to the vessel Provide administrative support to the vessel
- Statutory certificate monitoring
Education
Diplomas - Marketing
HK Baptist University of Continuing Education
08.2005 - 01.2008
Diplomas - English for Business Communication
HK Baptist University of Continuing Education
08.2005 - 08.2006
Professional Certificate in English for Business Communication -
HK Baptist University of Continuing Education
08.2004 - 01.2005
Skills
Lead prospecting
Timeline
Sales Coordinator
Chiap Hua International Ltd.
04.2020 - 02.2022
Customer Service Officer
Gorich Technology Co., Ltd
09.2017 - 03.2019
Technical Assistant
Anglo-Eastern Ship Management Co Ltd
04.2014 - 09.2016
Shipping Assistant
DPA, Hopewin Ship Management Co. Ltd
06.2009 - 07.2012
Diplomas - Marketing
HK Baptist University of Continuing Education
08.2005 - 01.2008
Diplomas - English for Business Communication
HK Baptist University of Continuing Education
08.2005 - 08.2006
Professional Certificate in English for Business Communication -
HK Baptist University of Continuing Education
08.2004 - 01.2005
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