Summary
Overview
Work history
Education
Affiliations
Custom
Timeline
Generic

Winnie Phoebe

Manchester,Manchester

Summary

Leveraging a strong educational background in Food Science, specialized training in food safety and quality assurance, and diverse hands-on experiences, I aspire to contribute my skills and knowledge to drive impactful change and innovation in the food sector. Committed to leveraging my expertise in Microbiological and Chemical Food Safety, Food Quality Assurance and Control, and New Product Development to address global challenges within the food industry.

Overview

12
12
years of professional experience
5
5
years of post-secondary education

Work history

QA Supervisor/Site Technical Lead

Danish Crown
London
07.2023 - 05.2025
  • Currently leading the Technical department and HACCP Team Leader.
  • Participating in site’s Audits: Internal, External (BRC, FSA, DEFRA and Customer visits.
  • Root cause Investigation, Corrective and Preventive Action management from all NCRs, Internal and External Audits.
  • Ensuring that all operating systems and procedures are adhered to as per the standard, Carrying out Factory and Process audits.
  • Providing a management report/response to the Technical Site Manager for technical KPI’s.
  • Providing complaint and micro exception trends and review such trends to identify any early warnings.
  • Providing adequate information on complaints, concessions, and micro exceptions for the daily management meetings.
  • Planning through risk assessment, set and maintain the site internal audit schedule.
  • Ensuring team training is maintained to the required level.
  • Working with the QA team and purchasing to monitor, trend and rectify supplier quality issues.
  • Managing, maintain and update the status of site corrective actions.
  • Providing support and cover in case of absence for the Technical Manager.
  • Part of the New Product Development team, in-charge of drafting raw material and finished product specifications and monitoring compliance to this from suppliers and site processing.
  • Providing support to the Site technical lead during customer audits and visits as required.
  • HACCP Team member.
  • Internal Auditor.
  • Preparation and presenting of the monthly and annual QEHS Meetings.
  • Conducting validation reports e.g. Metal detector, Allergen and freezer validations.
  • In charge of NPD Tracker.

Packhouse Shift Manager

Vertical Agro EPZ/Sunripe
10.2019 - 06.2021
  • Spearheaded management of packhouse operations, supervising a team of 300 staff ensuring smooth execution of daily tasks and responsibilities.
  • Maintained cost/kg targets for each section of the packhouse by implementing strategies to optimize resources and minimize expenses without compromising on quality.
  • Receiving and analysing shift worksheet for day's workload, devising efficient plans for execution within expected timelines to meet production goals.
  • Conducting regular checks on raw material availability for orders listed on worksheet, promptly addressing any quality or quantity issues to mitigate potential disruptions in production.
  • Monitoring key performance indicators (KPIs) to ensure zero defects, uphold 100% customer satisfaction, and streamline company operations for maximum efficiency.
  • Overseeing packhouse processes in accordance with internal standard operating procedures (SOPs) and compliance requirements, including BRC, ECOCERT, Global GAP, ISO, and other relevant standards.
  • Implemented training programs and performance improvement initiatives to enhance staff productivity, safety awareness, and overall operational excellence.
  • Fostering a culture of teamwork, accountability, and continuous improvement within the packhouse workforce, promoting a positive work environment conducive to achieving organizational goals.

Senior Quality Controller

Vertical EPZ Limited/Sunripe
03.2017 - 10.2019
  • Conducting comprehensive analysis of raw materials, intermediate products, and finished goods to assess quality attributes and compliance with regulatory standards.
  • Developing and implement food safety protocols, including Hazard Analysis and Critical Control Points (HACCP), to prevent contamination and ensure product safety throughout the manufacturing process.
  • Collaborating with cross-functional teams to investigate and resolve food quality issues, implementing corrective actions to address root causes and prevent recurrence.
  • Performing routine inspections and audits of production facilities to verify adherence to Good Manufacturing Practices (GMP) and other quality assurance protocols.
  • Staying informed about changes in food safety regulations and industry best practices, providing guidance and training to colleagues on compliance requirements and quality improvement initiatives.
  • Utilizing statistical analysis software to interpret data from food tests and experiments, identifying trends and opportunities for process optimization.
  • Preparing technical reports and documentation for regulatory submissions, ensuring accuracy and completeness of information related to food quality and safety.

Technical Support

AFA-Tea Directorate
09.2016 - 04.2017
  • Providing technical assistance and guidance to tea factories and growers to optimize production processes, improve quality, and ensure compliance with industry standards and regulations.
  • Conducting regular visits to tea estates and factories to assess operations, identify challenges, and provide recommendations for improvement.
  • Document observations and findings to support decision-making and follow-up actions.
  • Prepare detailed field reports documenting observations, recommendations, and action plans resulting from visits and assessments.
  • Ensure accuracy and clarity in reporting to facilitate effective communication and decision-making.
  • Address tea-related issues raised by growers, public stakeholders, or regulatory authorities in a timely and professional manner.
  • Collaborate with relevant departments and stakeholders to investigate concerns, propose solutions, and facilitate resolution.
  • Participate in agricultural trade fairs and exhibitions to showcase Kenyan tea products, highlight their unique attributes, and attract potential buyers and investors.

Participant

Techno serve
02.2016 - 04.2016
  • Company Overview: African Young Agripreneurship Program (AYAP)
  • Participated in the African Youth Agripreneurship Program phase two launch.
  • Gained tremendous experience in business plan writing as I was assigned an entrepreneur to work with.
  • This experience also taught me a lot about teamwork, meeting deadlines in time and working with no supervision and still achieving best sustainable results.
  • Developed a bankable business plan that was presented for funding to potential investors and won first prize in a pitching competition.
  • African Young Agripreneurship Program (AYAP)

Intern

Sorghum Value Chain Development Consortium
10.2014 - 12.2014
  • Assigned both administrative and program duties in the office which included mentoring incubatees within the organization to develop and implement their business plans, marketing, and branding of their agricultural products.
  • Trained farmers on Purdue Improved Crops Storage (PICS) bags which helped them understand issues on post-harvest losses and how to avoid them.
  • Participated in proposal writing that was submitted to the Feed the Future Program for funding.

Intern

Coffee Directorate
06.2013 - 12.2013
  • Attached within the Quality Assurance, control and Marketing Department.
  • Gained tremendous skills in: Coffee roasting and packaging.
  • Issuing certificates and moving permits for transportation of coffee.
  • Data entry and record keeping.
  • Coffee cupping.

Education

MSc - Food Science; Food Quality and Innovation

University of Leeds
09.2021 - 12.2022

BSc - Economics and Food Industrial Management

Jomo Kenyatta University of Agriculture and Technology (JKUAT)
01.2012 - 08.2015

Level 1 - French

Alliance Française De Nairobi
08.2012 - 12.2012

Affiliations

Meat Business Women, Valuable opportunities for professional development, networking, and contributing to the advancement of women in the meat sector.

Custom

  • 04/2022, Industry Day: Plant-Based Foods, University of Leeds
  • 01/2021, Nutrition and Healthy Immune Function with Prof. Helen Roche -UCD Institute of Food and Health, Dublin, Ireland
  • 11/03-11/05/15, 3rd Food Processing and Packaging Exposyum
  • 09/28-09/30/15, 1st African Agribusiness Incubation Network Conference
  • 01/13-01/19/25, Project Management Training
  • 07/08-07/10/24, Food Labelling Regulations
  • 06/17-06/20/24, Level 2 TACCP & VACCP
  • 05/01-05/02/04, Good Manufacturing Practices
  • 11/06-11/08/23, RSPH HACCP Level 3 Training
  • 01/15-01/19/24, High Speed Training, Internal Auditing and Management Training
  • 01/23, Microbiological Specification-ALS
  • 02/04-02/08/19, HACCP Training
  • 02/04-02/08/19, British Retail Consortium (BRC) Global Standard for Food Safety
  • 08/28-08/31/18, Organic avocado farming and Certification
  • 09/07-09/11/15, Food innovation from farm to Fork through co-creation (4ECTs)

Timeline

QA Supervisor/Site Technical Lead

Danish Crown
07.2023 - 05.2025

MSc - Food Science; Food Quality and Innovation

University of Leeds
09.2021 - 12.2022

Packhouse Shift Manager

Vertical Agro EPZ/Sunripe
10.2019 - 06.2021

Senior Quality Controller

Vertical EPZ Limited/Sunripe
03.2017 - 10.2019

Technical Support

AFA-Tea Directorate
09.2016 - 04.2017

Participant

Techno serve
02.2016 - 04.2016

Intern

Sorghum Value Chain Development Consortium
10.2014 - 12.2014

Intern

Coffee Directorate
06.2013 - 12.2013

Level 1 - French

Alliance Française De Nairobi
08.2012 - 12.2012

BSc - Economics and Food Industrial Management

Jomo Kenyatta University of Agriculture and Technology (JKUAT)
01.2012 - 08.2015

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Winnie Phoebe