Winnie Chepngetich
Cambridge
Summary
Offering strong interpersonal and communication skills with compassionate approach to supporting individuals. Knowledgeable about active listening, problem-solving, and providing emotional and physical support.
Overview
6
6
years of professional experience
1
1
Language
Work History
Support Worker
Meteitei Sub-county Hospital
Maraba
01.2020 - 10.2023
- Kept clients engaged in social networks and communities for personal health and growth.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Collaborated with other teams to identify and resolve client issues quickly and professionally.
- Developed and maintained relationships with clients to enhance customer satisfaction.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Promoted community integration by providing extensive physical, emotional and social support.
Peer Support Volunteer
Eldoret West Hospital
Eldoret
01.2018 - 01.2020
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Communicated with individuals' family members, offering information, and insight into support services available at community level.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Facilitated group counseling sessions to support and encourage client growth.
- Educated clients on dangers of substance abuse and prevention techniques.
- Designed safe and supportive environment for clients to discuss issues.
- Listened to clients' concerns and provided encouragement and support.
Education
Bachelor's Degree - Library And Information Science
Makerere University
Kampala, Uganda02.2017
Skills
Daily living support
Referees
Available upon request
Timeline
Support Worker
Meteitei Sub-county Hospital
01.2020 - 10.2023
Peer Support Volunteer
Eldoret West Hospital
01.2018 - 01.2020
Bachelor's Degree - Library And Information Science
Makerere University
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