Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Winnie Chepngetich

Cambridge

Summary

Offering strong interpersonal and communication skills with compassionate approach to supporting individuals. Knowledgeable about active listening, problem-solving, and providing emotional and physical support.

Overview

6
6
years of professional experience
1
1
Language

Work History

Support Worker

Meteitei Sub-county Hospital
Maraba
01.2020 - 10.2023
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Visited home environments to help clients develop comprehensive life, technical and job skills.
  • Collaborated with other teams to identify and resolve client issues quickly and professionally.
  • Developed and maintained relationships with clients to enhance customer satisfaction.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Promoted community integration by providing extensive physical, emotional and social support.

Peer Support Volunteer

Eldoret West Hospital
Eldoret
01.2018 - 01.2020
  • Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
  • Communicated with individuals' family members, offering information, and insight into support services available at community level.
  • Determined clients' risk of self-harm or other dangerous behaviors.
  • Collaborated with other professionals to coordinate comprehensive care for clients.
  • Facilitated group counseling sessions to support and encourage client growth.
  • Educated clients on dangers of substance abuse and prevention techniques.
  • Designed safe and supportive environment for clients to discuss issues.
  • Listened to clients' concerns and provided encouragement and support.

Education

Bachelor's Degree - Library And Information Science

Makerere University
Kampala, Uganda
02.2017

Skills

    Daily living support

Customer service understanding

Motivational support

Attention to detail

Communication

Time management

Housekeeping management

Referees

Available upon request

Timeline

Support Worker

Meteitei Sub-county Hospital
01.2020 - 10.2023

Peer Support Volunteer

Eldoret West Hospital
01.2018 - 01.2020

Bachelor's Degree - Library And Information Science

Makerere University
Winnie Chepngetich