Summary
Overview
Work History
Education
Timeline
Generic
Wing Sum Chu

Wing Sum Chu

Guildford

Summary

With over two years of experience at Starbucks HK, I have honed my skills in delivering exceptional customer service. I can use the commercial coffee machine efficiently as I work in both Core Bar and Reserve Bar. My ability to quickly grasp new concepts and acquire new skills has been instrumental in my success. I am deeply passionate about assisting customers and ensuring their satisfaction. Throughout my career, I have consistently provided top-notch service and support, building a strong track record in this field.

Overview

2
2
years of professional experience

Work History

Shift Supervisor

Coffee Concepts (HK) Limited
06.2022 - 09.2024
  • Delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

Biomedical Science BSc (Hons) -

University of Surrey

Associate of Science - Biological Sciences

HKU Space Community College
Hong Kong
06-2024

Timeline

Shift Supervisor

Coffee Concepts (HK) Limited
06.2022 - 09.2024

Biomedical Science BSc (Hons) -

University of Surrey

Associate of Science - Biological Sciences

HKU Space Community College
Wing Sum Chu