Wing Shan (Debby) CHEUNG

Recruitment and Staffing

• Proactively coached and advised workplace leaders on a range of HR solutions including employee relations, organisation design, recruitment and staffing to support business objectives.
• Planned, organised and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
• Collaborated with entire human resource department to discuss new ways and effectively using the social media to recruit top talent.

Payroll Administration

• Managed payroll input, processes, submissions and audit for timely payment of 20 - 50 employees for 2 companies.
• Applied best practices to comply with laws and regulations.

Employee Relation & Other HR Project

• Increased attendance of corporate social responsibility initiatives by 30% through a series of company volunteer promotion schemes and voluntary activities.
• Implemented diversity, equity and inclusion initiatives to boost employee engagement and retention.
• Communicated and enforced HR policies to team members, cultivating compliant and satisfied workforce.
• Organised company-wide team-building events to boost employee morale.

Recruitment and Staffing

• Responsible for the whole recruitment process for all levels of staff
• Act as a HRBP to provide professional advice on recruitment strategies and manpower planning for designated departments such as Chemical & Electrical Laboratory, Customer Service Department, Sales Department and other supporting departments.
• Closely communicate with the manpower outsourcing vendor for the whole set of recruitment process
• Responsible for full set of new staff activities like new joiner orientation and office tour
• Prepare monthly manpower reports including employee turnover report, recruitment lead time report for management review
• Participate in other human resources projects such as global recruitment system UAT & implementation, Internship program, culture management program, etc

Compensation & Benefit

• Review the payroll report prepared by the payroll outsourcing vendor
• Processed payroll for the part-time staff and calculated deductions accurately
• Prepare manpower report, budget and cost report for management review
• Design and set up various attractive bonus scheme for the outsourcing staff to enhance their work efficiency and communicate with the vendor for the bonus calculation

Employee Relation Activities & Other HR Tasks

• Assist in staff activities and company events e.g Christmas Party, Annual Dinner, Team Building activity, Orientation programs, New Joiner Caring Program, etc
• Assist in the implementation of new HR policies and procedures
• Work closely with the Regional HR team members to implement new strategies and projects across the region and particularly in Hong Kong.

Role and Duties of HRBP

• Support end-to-end talent acquisition process such as hiring, on boarding, engagement and development to off boarding
• Act as a HRBP to provide professional advice on recruitment strategies and manpower planning for designated departments such as Retail (HC: 350), Customer Services (HC: 200), Administration Department (HC: 16), Training Department (HC: 5), Sales Operations & Support Department (HC: 24)
• Assist in HR projects including performance appraisal exercise, support UAT for performance management system (Taleo), Graduate Trainee mass recruitment, Internal Referral Scheme
• Evaluate the effectiveness of different advertising media and recruitment channels
• Prepare various HR reports and analysis for management review, e.g Headcount report, Internal referral report, Recruitment cost report
• Assist to review and update various HR standard operations procedures
• Consolidate and update organization charts
• Prepare, coordinate and follow up on Mainland China candidates on boarding, including application for HK Work Permit.

Compensation and Benefits management

• Check leave record from the HR E-Portal System and ensure all leave applications were approved by supervisors and uploaded with supporting documents
• Prepare monthly reports on annual leave balance for departments
• Prepare final payment calculation to resigned staff
• Administer staff benefits such as medical scheme and pension scheme

Recruitment and Staffing

• Maintain accurate and systematic HR filing system
• Responsible for placing job advertisements
• Maintain and create requisitions on the HR online recruitment system (OURATS system)
• Screen CVs and arrange interviews
• Conduct interviews for the position of Test Engineer, Laboratory Assistant, Part-time staff
• Assist in Campus recruitment and preparation work
• Conduct exit interview and prepare exit report for management review
• Update organization charts
• Responsible for staff working visa application and extension
• Prepare new-join kit and relevant documents for new joiners
• Responsible for staff on board, e.g. sign employment contract, introduce employee handbook, arrange office tour

Training & Employee Relation Activities

• Assist in staff activities and company events e.g Annual Dinner, Team Building, Training programs, Orientation programs, Charity programs
• Update training plan and staff training records
• Assist in implementation of company policy & procedures
• Assists in any ad-hoc tasks as assigned by superiors.

Compensation and Benefits management

• Upload the attendance data record from the time card system to the HRIS daily and valid the absence records
• Ensure all absent from duty are properly support with approved leave applications and supporting documents including follow-up and maintenance of leave records into the HRIS
• Check attendance of HK staff visiting China factories and prepare weekly attendance report
• Prepare monthly reports on annual leave balance for line managers and staff
• Check and validate the claims on meal, transportation and overtime allowance in accordance with company policy
• Assist to coordinate the China HR departments for timely submission of China payroll documents
• Assist in payroll calculations and ensure that all staff's payroll calculations are accurate
• Prepare final payment calculation to resigned staff and follow up action such as prepare taxation reports

Recruitment and Staffing

• Maintain and file all staff records including the personal information, movement and transfer and training records in the HRIS and personal file
• Responsible for placing of job advertisements, both newspaper and online advertisements
• Assist in recruitment and selection process
• Arrange interviews and conduct interviews with junior positions
• Assist in the liaison of recruitment in China, Shenzhen
• Prepare new-join kit and relevant documents for new joiners
• Assist in on board arrangement, e.g. Office Tour

Training & Employee Relation Activities

• Assist in staff activities and company events e.g. Training programs, orientation programs, charity programs, company outing and any CSR Programs
• Arrange sporting events included venue booking and internal communications of Sports Club
• Support the HR department operations and communications with other departments in order to establish good relationship with departments and employees
• Assists in any ad-hoc tasks as assigned by superiors.

• Sourcing new customers for business growth included conducting cold calls and presentation in schools
• Responded to customer queries and provided excellent customer service
• Responded to and summarised customer complaints and feedback
• Formulated surveys to gather feedback and improve customer service
• Recorded and processed customer data accurately
• Designed loyalty program to develop fruitful relationships with customers
• Assist business manager in clerical work
• Assist in implement ISO 22000 system