Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Wing Him Matthew Lui

Manchester,MAN

Summary

Accomplished Sales Executive with 8 years of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help team achieve company goals.

Overview

10
10
years of professional experience

Work History

Squad Member

Yo Sushi
02.2023 - Current
  • Enhanced team efficiency by streamlining communication and implementing time management strategies.
  • Assisted in the development of standard operating procedures to ensure smooth workflow within the team.
  • Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.
  • Demonstrated excellent problem-solving skills under pressure, resolving issues efficiently while maintaining composed demeanor throughout busy shifts.
  • Supported the executive chef in daily operations, working collaboratively to meet high standards for food quality and customer satisfaction.
  • Kept kitchen clean and organized by performing daily maintenance tasks.

Warehouse Operator

Amazon
09.2022 - 01.2023
  • Provided excellent customer service by efficiently processing returns, exchanges, or damages according to company policies.
  • Participated in ongoing professional development opportunities to stay current on industry trends and best practices for warehouse operations.
  • Enhanced team productivity with regular training sessions on safety protocols, equipment usage, and warehouse best practices.
  • Improved warehouse efficiency by implementing new inventory management systems and procedures.
  • Streamlined order processing for faster customer service and reduced shipping times.

Senior Sales Executive

Patek Philippe
02.2014 - 10.2021
  • Increased sales revenue by developing and implementing strategic sales plans tailored to client needs.
  • Established long-lasting relationships with key clients through effective account management and consistent communication.
  • Expanded market presence by identifying new business opportunities and successfully closing deals.
  • Collaborated with cross-functional teams to develop innovative solutions that met customer requirements, resulting in higher customer satisfaction.
  • Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
  • Employed effective problem-solving techniques, increasing client satisfaction ratings.
  • Demonstrated products and features to customers, answered questions and overcame objections.
  • Built relationships with customers and community to promote long term business growth.
  • Recognized and resolved compound problems that effected upper-level management and business initiatives.

Education

High School Diploma -

The Community College of Lingnan University HK
Hong Kong
06.2011

Skills

  • Cleaning and organization
  • Problem-solving abilities
  • Self Motivation
  • Reliability
  • Organizational Skills
  • Time management abilities
  • Multitasking Abilities
  • Problem-Solving
  • Time Management
  • Customer Service

Languages

Chinese (Cantonese), English
Native language

Timeline

Squad Member

Yo Sushi
02.2023 - Current

Warehouse Operator

Amazon
09.2022 - 01.2023

Senior Sales Executive

Patek Philippe
02.2014 - 10.2021

High School Diploma -

The Community College of Lingnan University HK
Wing Him Matthew Lui