Experienced counsellor dedicated to empowering and guiding youth through effective communication and counselling strategies. Proven track record of delivering emotional support and guidance to individuals, with a keen ability to assess and diagnose various challenges. Skilled in creating and implementing successful treatment plans to address issues related to mental health, substance abuse, and trauma. Passionate about fostering positive outcomes for youth by leveraging a comprehensive skill set honed through years of dedicated service.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
Work history
Account Manager
Centaline Property Agency Limited
07.2017 - Current
Cultivating and sustaining professional relationships with existing and potential clients
Marketing a comprehensive portfolio of upscale properties to clients and investors
Actively engaging in property exhibitions and seminars hosted by the company
Providing guidance to clients on market conditions, pricing, mortgages, and related topics
Managing property closings by supervising document signing and fund disbursement processes
Leveraging the existing network/database to expand potential client base and drive property sales
Coordinating and arranging site visits for clients
Counsellor
International Social Service Hong Kong Branch
09.2016 - 04.2017
Assess the eligibility of non-refoulement claimants for various types and levels of assistance, and oversee the implementation of assistance plans
Conduct comprehensive casework, offering counselling services, intake assessments, referrals, and crisis intervention and management for non-refoulement claimants' children, families, and individuals
Collaborate with individuals to identify their unique needs and develop tailored assistance plans to address their specific challenges
Facilitate access to resources and support networks, ensuring that clients receive appropriate assistance and referrals
Stay updated on relevant social services and legal developments, incorporating this knowledge into the counselling and assistance provided to clients
Work closely with other professionals, agencies, and community resources to enhance the overall well-being of clients and promote a holistic approach to support
Advocate for the rights and welfare of non-refoulement claimants, advocating for their needs within the legal and social services framework
Regularly participate in training and professional development activities to enhance counselling skills and stay informed about best practices in counselling work.
Deputy Department Head of Social Studies / Assistant Lecturer / Subject -coordinator / Internship Coordinator
Lingnan University
09.2012 - 08.2015
Develop comprehensive plans for teaching, encompassing lectures, seminars/tutorials, and the creation of relevant learning materials.
Instruct students across various academic levels, including Bachelor Degree & Top-up Degree, Higher Diploma & Associate Degree, and Diploma & Pre-associate Degree programs with a focus on Psychology and Counselling.
Serve as the Lecturer and Academic Tutor for University of Wales Psychology and Counselling Programmes, providing lecture deliveries, academic consultations, guidance and support to students in their academic journey.
Conduct individual meetings / consultations with students to discuss their academic progress and provide personalized guidance.
Assess and evaluate students' work to ensure academic standards are met.
Participate in the selection process by conducting interviews for potential students during student enrolment.
Fulfil administrative responsibilities, such as attending faculty meetings and compiling reports.
Provide supervision to placement students and dissertation students, fostering a supportive learning and research environment.
Compose new programme/curriculum proposals for faculty further academic development.
Workshop and Seminar Speaker / Trainer / Consultant
Part-Time
01.2012 - 12.2015
Conduct and engage Psychology and Counselling Seminars that cover diverse topics and provide valuable insights to participants.
Facilitating dynamic Counselling Techniques Training Workshops aimed at equipping attendees with practical skills and strategies in the field of counselling.
Customizing seminar content to cater to the specific needs and interests of the audience, ensuring a tailored and impactful learning experience.
Incorporating interactive elements into workshops to promote participant engagement and active learning.
Staying informed about the latest developments and research in psychology and counselling to deliver relevant and up-to-date content.
Creating a positive and inclusive learning environment that fosters open discussion and knowledge exchange.
Adapting teaching methods to accommodate various learning styles and levels of expertise among participants.
Providing constructive feedback and guidance to enhance the professional development of seminar and workshop attendees.
Collaborating with organizers to design and implement effective learning experiences that meet the objectives of each session.
Continuously seeking opportunities for personal and professional development to enhance training effectiveness and maintain high standards in content delivery.
Youth Outreach Research & Development Officer
04.2008 - 08.2009
Instructing Sub-degree Programmes (Associate Degree & Diploma / Joint Programme with Lingnan University) to provide students with a comprehensive understanding of relevant subjects.
Delivering impactful teaching within the Project Yi Jin Programme, specifically focusing on Psychology Modules in collaboration with The Education University of Hong Kong.
Spearheading Youth Researches & Surveys to contribute valuable insights into the dynamic landscape of youth issues.
Conducting professional training sessions for social workers, social work undergraduate students, and youth workers hailing from Mainland China and the Asia-Pacific Regions.
Crafting insightful essays on youth psychology issues for publication in the psychology column of newspapers, providing accessible and informative content to the wider community.
Collaborating with colleagues to ensure the alignment of curriculum and training content with the latest advancements in the field.
Nurturing a collaborative and inclusive learning environment that encourages active participation and engagement.
Actively participating in the development of research strategies and methodologies to enhance the impact and relevance of youth-focused studies.
Maintaining an up-to-date understanding of youth-related issues and trends through continuous research and professional development.
Engaging with community stakeholders to foster partnerships and collaborations that support the mission of the Hong Kong Institute of Youth Studies.
Programme Worker
Hong Kong PHAB Association
11.2005 - 07.2006
Execute and oversee the day-to-day operations of assigned programs, ensuring adherence to program objectives and timelines.
Collaborate with team members to plan, develop, and implement a diverse range of activities and initiatives.
Participant Engagement:
Foster a positive and inclusive environment for program participants, encouraging active participation and engagement.
Provide support to individuals with diverse abilities, ensuring their unique needs and preferences are taken into consideration.
Coordination and Communication:
Liaise with internal teams, external partners, and stakeholders to coordinate program logistics, resources, and support services.
Communicate effectively with participants, families, and caregivers, providing regular updates and addressing inquiries or concerns.
Documentation and Reporting:
Maintain accurate and up-to-date records of program activities, participant progress, and any relevant documentation.
Prepare regular reports on program outcomes, challenges, finance and recommendations for continuous improvement.
Training and Development:
Participate in relevant training sessions to enhance your knowledge and skills in working with individuals with diverse abilities.
Collaborating and coordinating with the volunteer resources and cultivating the development of training volunteers for programme helping assistance in the long term and further facilitating the integration concept between disabilities and able-bodied persons into practice.
Leading the voluntary team to regularly provide charity services for the needy and vulnerable group throughout the community.
Placement Experience
United Kingdom
07.2003 - 11.2007
Placement Counsellor, Wai Yin Chinese Women Society, United Kingdom - 03/2007 – 11/2007
Placement Counsellor, Neighbourhood and Worker’s Education Centre - 09/2004 – 04/2005
Voluntary Counselling Experiences
Hong Kong
Peer Counselling Training Consultant, Neighbourhood and Worker’s Education Centre - 2010 – 2014
Team Leader of Peer Counsellor, Neighbourhood and Worker’s Education Centre - 06/2004 – 07/2006
Peer Counsellor, Sub-committee of Public Relations Division, Asian Professional Counselling Association (H.K.) - 10/2004 – 07/2006
Peer Counsellor, Neighbourhood and Worker’s Education Centre - 07/2003 – 06/2004
Education
MSc Psychology and Counselling -
Manchester Metropolitan University
United Kingdom
08.2006 - 12.2007
Honours Diploma in Counselling and Psychology -
Hong Kong Shue Yan University
Hong Kong
09.2001 - 05.2005
Affiliations
MBPsS of the British Psychological Society (BPS)
Membership of the British Psychological Society (BPS)
Membership of the British Association for Counselling and Psychotherapy (BACP)
Languages
English
Fluent
Chinese (Mandarin)
Fluent
Chinese (Cantonese)
Native
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Account Manager
Centaline Property Agency Limited
07.2017 - Current
Counsellor
International Social Service Hong Kong Branch
09.2016 - 04.2017
Deputy Department Head of Social Studies / Assistant Lecturer / Subject -coordinator / Internship Coordinator
Lingnan University
09.2012 - 08.2015
Workshop and Seminar Speaker / Trainer / Consultant