Summary
Overview
Work History
Skills
Languages
Timeline
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Wilton Pereira

Summary

I am a reliable and motivated individual with a background in retail, customer service, and events. Over the years, I have gained solid experience in dealing with customers face to face, handling cash and card transactions, and working under pressure in busy environments. I enjoy speaking with people from different backgrounds and take pride in providing good service while meeting company standards. I am now looking to develop my career in the financial services sector as a Bureau De Change Agent, where I can combine my attention to detail with my strong customer service skills.

Overview

10
10
years of professional experience

Work History

Fulfilment Associate

Amazon UK
London
05.2021 - 09.2024
  • Processed a large number of orders each day, working to strict deadlines.
  • Checked items carefully to ensure accuracy before dispatch.
  • Worked efficiently in a fast-paced environment and consistently met performance targets.
  • Supported team members to maintain smooth operations.
  • Awarded Employee of the Month for meeting targets during peak season.

Events Coordinator & Promoter

Hawaii Nightclub Lisbon
Lisbon
12.2017 - 12.2019
  • Promoted and coordinated events, increasing attendance through direct engagement.
  • Built strong customer relationships and provided a welcoming service.
  • Handled guest inquiries and resolved issues quickly and professionally.
  • Developed communication and sales skills through customer interaction.

Store Assistant

Continente Supermarket
Lisbon
11.2014 - 11.2017
  • Assisted customers at checkout, handling both cash and card payments accurately.
  • Replenished shelves and maintained a tidy and organised store environment.
  • Helped customers with queries and supported promotional activities.
  • Awarded Employee of the Month for reliability and quality service.

Skills

  • Cash handling and transaction accuracy
  • Customer service and face-to-face sales
  • Building rapport and promoting services
  • Working under pressure in busy environments

Languages

Portuguese
First Language
English
Proficient (C2)
C2

Timeline

Fulfilment Associate

Amazon UK
05.2021 - 09.2024

Events Coordinator & Promoter

Hawaii Nightclub Lisbon
12.2017 - 12.2019

Store Assistant

Continente Supermarket
11.2014 - 11.2017

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Wilton Pereira