I am a dynamic and solution-oriented professional with over 1years of combined experience in customer care and virtual administrative support. I am known for efficiently addressing and resolving customer inquiries while also adeptly managing diverse administrative tasks, from calendar coordination to document management. Proficient in leveraging CRM systems for client interaction and other tools for seamless virtual assistance. Exceptional communication skills, both written and verbal, ensuring a positive and productive interaction with clients, team members, and stakeholders. Detail-oriented and technologically-savvy, consistently delivering quality service and streamlining operational processes. Passionate about fostering lasting client relationships, enhancing team collaboration, and improving organizational efficiency.