Wilmer Vazquez Peguero
Tampa,TMP
Summary
Talented professional with great skills in relationship building, communication, and mechanical maintenance. Accomplishes performance targets consistently and maintains clean, professional vehicle. Physically fit for challenging work.
Overview
1
1
year of professional experience
Work History
Delivery Driver
DoorDash
Tampa, TAMP
06.2024 - Current
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Received daily delivery instructions and route assignments from dispatch.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Ensured accurate completion of all paperwork associated with deliveries.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Verified accuracy of items loaded onto truck against shipping documents.
- Maintained accurate records of goods delivered and collected payments as required.
- Checked tires for proper inflation before leaving on each route.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Utilized street maps to plan and determine most efficient routes.
- Handled merchandise in accordance with product handling standards.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
Receptionist
Medcare consulting Tampa
Tampa, TAMP
05.2023 - 05.2024
- Organized travel arrangements for staff members including flights, hotels, car rentals.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Verified visitors' identification cards before allowing access to the building.
- Processed payments through credit card machines or other electronic payment systems as required.
- Scheduled patients' appointments and made reminder calls prior to their visits.
- Provided excellent customer service by addressing any questions or concerns that may arise from both internal personnel and external customers.
- Generated reports detailing various aspects of patient care such as therapy sessions attended, appointment times.
- Collected payments from patients at time of service or through mail and electronic payment systems.
- Ensured that all patient inquiries were addressed in a timely fashion.
- Prepared new patient charts with required documentation and updated existing files as needed.
- Monitored daily schedule to ensure accuracy of patient data entry into EMR system.
- Verified insurance coverage and copayments for treatments.
- Answered incoming phone calls in a professional manner and provided accurate information about services offered by the clinic.
- Maintained an organized filing system of all patient records, forms, documents and other related paperwork.
- Responded to emails promptly and accurately while adhering to HIPAA regulations regarding privacy laws.
- Greeted patients, confirmed appointments and collected patient information.
Education
High School Diploma -
Land O' Lakes High School
Tampa05-2033
Skills
- DOT Compliance
- Load Balancing
- Vehicle Maintenance
- Dispatch Communication
- Goods Transport
- Quality Assurance
- Product Promotion
- Payment Collection
- Order Verification
- GPS Navigation
- Cargo Handling
- Exceptional written and verbal communication skills
- Loading and unloading
- Defensive Driving
- Retail Logistics
- Vehicle Inspection
- Safe Driver Training
- FLUENT IN English and Spanish
- Client Relationship Management
- Problem-Solving
- Time management skills
- Local routes understanding
- Attention to Detail
- Teamwork and Collaboration
- Responsible driver
- Dependable and reliable
- Vehicle Cleaning and Maintenance
- Sales strategy development
- Trip planning
Languages
Spanish
First Language
English
Proficient
C2
Timeline
Delivery Driver
DoorDash
06.2024 - Current
Receptionist
Medcare consulting Tampa
05.2023 - 05.2024
High School Diploma -
Land O' Lakes High School