Highly skilled professional with extensive experience in security operations, customer service, and administrative roles. Demonstrates exceptional problem-solving and decision-making abilities, coupled with strong organisational skills and proficiency in Microsoft Office applications. Proven track record in managing front desk operations, supervising teams, and ensuring safety and security through effective building management systems knowledge. Adept at handling conflict situations tactfully, conducting night patrol duties, and performing emergency response tasks. Career goal includes leveraging expertise to enhance organisational efficiency and security protocols.