Research and Organizational Administration specialist with 16 years of experience in the areas of logistics planning,statistics, proposal writing, assessment, and coaching. Outstandingly active and self-motivated individual with excellentcommunication, evaluation, and planning skills. Extraordinary ability to interface effectively with clients .
Overview
29
29
years of professional experience
Work history
Life coach
CONSULTANTSAN JUAN
07.2010 - 09.2018
Leadership group workshops in Colombia, the Dominican Republic, and Puerto Rico
Design and coordinate leadership workshops for youth between the ages of 13 to 19
Individual coaching sessions
DEPUTY MAYOR
MUNICIPAL
09.2012 - 01.2013
Liaison with the governmental bodies dealing with public finance, procurement, andfranchises and
concessions
Responsible for all the bidding processes within the Municipality
Signs and registers all the contracts with the office of the State comptroller's Office
Supervises and inspects all the building projects within the municipality
Represents the Mayor when he is not present in all events as requested
Responsible for overseeing the Municipal Archives
Certifies all the Official documents of the Municipality
Helps the citizens of the municipality that comes to the Mayor's Office with any situation or problem that
they might have through the provision of the appropriateservices by the Municipality
Keeps an official record of all municipal property, terrains, and lands
Supervises and evaluates all the employees of his Office.
CITY ADMINISTRATOR
09.2011 - 09.2012
Supervise and oversee the work of the agency directors within the municipality
Identify, develop, and direct the implementation of the municipal government strategy
Plan and direct municipal events and activities in order to achieve the standards forfinancial
performance, quality, culture, and legislative adherence
Direct functions and performance via the executive team
Plan, develop and implement t h e strategy for day-to-day operational management and development
Establish and maintain appropriate systems for measuring necessary aspects of operational
management and development
Liaison between the mayor and the municipal legislature
Liaison between the mayor and the state government agencies
William Rodríguez Resume Continued
Monitor, measure, and report on operational issues, opportunities development plans, and
achievements within agreed formats and timescales
Ensure municipal activities meet and integrate with organizational requirements for qualitymanagement,
health and safety, legal stipulations, environmental policies, and general duty of care.
Human Resources Director
01.2009 - 06.2010
Coordinated the implementation of policies, services, and programs through the Human Resources
stafffor the 400 municipal employees
Served as part of the executive management team at the Patillas' Municipality
Established and updated policies and compliance to regulatory concerns (Comptroller's office) including
thewriting of municipal ordinances and interagency negotiation
Directed employee orientation, development, and training
Established a documentation process for all the human resources transactions at the municipality
Coordinated the provision of services designed to improve employee safety, welfare, wellness, and health
Optimized the recruiting and staffing protocols
Appointed by the Mayor as the lead of the liaison efforts between the municipality and several
governmentagencies such as the Department of Education, Health, and the Family Affairs
Department.
Housing Program Coordinator
Federal
09.2008 - 12.2008
O Directed the day-to-day activities of 8 people staff, including distribution of workload, tracking work
progress and status, instructing staff in specific tasks and job techniques, and reporting on work
performance, and training needs
O Independently made determinations, recommendations, and investigations that involved program areas of
servicing HUD Consumers
O Recommended improvement of work products to statutory or regulatory requirements
O Developed solutions that were precedent-setting, estimating & reporting on the expected time of
completionof required work
O Interfaced with house owners and customers as well as with Federal, state, and local government
agencies, for projects assigned
Formulated and issued verbal and written instructions and procedures;
providing instruction for non-routine and complex assignments; clarified guidelines and explained
regulatory requirements
O Municipal Liaison with the State's Public Housing and the State's Department of Family Affairs.
Planning and Logistics Director
CYBER TECH, INC
Hato Rey, Puerto Rico
01.1995 - 01.2001
Develop and implement the Strategic Framework in the planning and logistics process to assure that goals and objectives are aligned and support the overall goals and objectives
Develop operation (financial) budgets for the Company Operations according to the financial standards
Monitor and report variances to pre-approved budgets on a monthly basis
Direct, assign, plan, and supervise activities related to administration and control of budget money management
Analysis and update of current procedure including recommendations to improve processes
Advice others, including the President, in control and budget administration
Evaluate and integrate technology in diverse studies, projections, and budget requests, and evaluate trends andindicators
Supervise daily work and special works such as budget requests, funds accountability, and other transactions
Prepare reports and official letters to the company president and others departments
Evaluate the billing process
Prepare and summit proposals to public and private clients in order to expand the operations
Outcome
100 % of proposals accepted by HIFCA, the Health Department of Puerto Rico and Medicare
This increased the company's revenues from proposals in more than one million Dollars in Federal and
State funds for the Organization
Accomplished several contracts with private and Public Health Organizations 60% increase in revenues
Reorganized the organizational structure of the company 50% productivity increase as a direct result of the logistics planning in the administration process
Managed teams by overseeing hiring, training and professional growth of employees.
Analysed data and information to identify issues and create tailored solutions.
Delivered exceptional customer service by proactively listening to concerns and answering questions.
Statistics and Business Administration Professor
INTER-AMERICAN UNIVERSITY OF PUERTO RICO
01.1995 - 01.2001
Taught Statistics Course for Business Administration Students
Tutoring and Mentoring Business Administration Students
Established the criteria for admissions into the AVANCE Program for Business Administration Students
Outcome
Excellent evaluations from the students (more than 90% effectiveness)
Excellent Evaluations from the Program Director
.
Project Director
William Rodríguez, INSTITUTE OF MANAGEMENT AND HEALTH POLICY OF PUERTO RICO, INC
San Juan
01.1993 - 01.1995
Project: "Coordinating Health Reform with the U.S
Territories and possessions: The Case of Puerto Rico", Supervised four (4) employees
Organized the work assignments
Coordinated the gathering, processing, and statistical analysis of research data
Developed and implemented action plans
Created comprehensive data banks
Designed statistical analysis
Wrote Progress Reports
Outcome
Puerto Rico was included in the Federal Health Reform Plan as a direct result of the research
The
federal Government allotted 35% more money for the island
Accurate Vital and Socio demographic statistics were collected
This information was decisive in the
process of choosing the health region that would benefit from the PR Health Reform Pilot Study
Evaluator and Statistician
Created data banks
Designed statistical analysis
Designed evaluation instruments
Processed and analyzed research
data
Outcome
GENERAL HEALTH COUNCIL OF PUERTO RICO
San Juan
01.1992 - 01.1994
Evaluation of Public Health Policies
Statistical and methodological Design of health-related research
Designed evaluation instruments
Processed and analyzed research data
Evaluator and Statistician, HEALTH
STRATEGIC PLANNING AND DEVELOPMENT DIVISION
COMMONWEALTH OF PUERTO RICO
SAN JUAN, PUERTO RICO
01.1991 - 01.1993
Designed evaluation methodology
Designed evaluation instruments for the strategic planning process
Designed statistical methodologies
Evaluator and Statistician
SENATE OF PUERTO RICO HEALTH COMMISSION
Study: "Satisfaction Assessment of the Arecibo Regional
Hospital patients"
Research Assistant
PUBLIC HEALTH, MEDICAL SCIENCES CAMPUS
San Juan
01.1990 - 01.1991
Data processing
Designed statistical Analysis
Designed questionnaires
William Rodríguez Resume Continued
6
Education
Doctor - Education
Organizational Leadership
Nova Southeastern University
Certificate
Organizational, Motivational and Life Coaching
Leadership Training and Development Group, LLC - undefined
Masters - science,
Evaluation and Research of Health Systems
Biostatistics, Medical Science
University of Puerto Rico
Bachelor in Arts - Certificate
Psychology Major Coaching
School of Psychology
Skills
Negotiation Skills
Flexibility
Ability to work under pressure
Communication Skills
Administer Federal Funds
Conference Speaker
Proposal Writing
Assessment
Statistics Specialist
Logistics Planning
Evaluation
Organizational Coach
Additional Information
DECEP
Timeline
DEPUTY MAYOR
MUNICIPAL
09.2012 - 01.2013
CITY ADMINISTRATOR
09.2011 - 09.2012
Life coach
CONSULTANTSAN JUAN
07.2010 - 09.2018
Human Resources Director
01.2009 - 06.2010
Housing Program Coordinator
Federal
09.2008 - 12.2008
Planning and Logistics Director
CYBER TECH, INC
01.1995 - 01.2001
Statistics and Business Administration Professor
INTER-AMERICAN UNIVERSITY OF PUERTO RICO
01.1995 - 01.2001
Project Director
William Rodríguez, INSTITUTE OF MANAGEMENT AND HEALTH POLICY OF PUERTO RICO, INC
01.1993 - 01.1995
GENERAL HEALTH COUNCIL OF PUERTO RICO
01.1992 - 01.1994
COMMONWEALTH OF PUERTO RICO
SAN JUAN, PUERTO RICO
01.1991 - 01.1993
Research Assistant
PUBLIC HEALTH, MEDICAL SCIENCES CAMPUS
01.1990 - 01.1991
Doctor - Education
Organizational Leadership
Nova Southeastern University
Certificate
Organizational, Motivational and Life Coaching
Leadership Training and Development Group, LLC - undefined
Masters - science,
Evaluation and Research of Health Systems
Biostatistics, Medical Science
University of Puerto Rico
Bachelor in Arts - Certificate
Psychology Major Coaching