William John Gowens
Southend on Sea,Essex
Summary
Experienced Head of Medical specialising in rehabilitation planning and patient care coordination. Coordinates treatment schedules and referrals while fostering strong relationships with patients and staff. Utilises effective communication and decision-making skills to adapt to changing demands, ensuring safe recoveries and positive outcomes.
Overview
41
41
years of professional experience
Work History
Head of Medical
Southend United Football Club
Southend on Sea, Essex
09.2023 - 06.2026
- Re-established relationships with hospitals, doctors, and consultants to strengthen partnerships and improve patient care.
- Managed complaints through clear communication and effective problem-solving to ensure patient satisfaction.
- Coordinated scheduling of scans, consultation visits, and private clinic appointments for patients.
- Administered facility records, keeping adequate information about activities and following strict data protection requirements.
- Collaborated with team members to meet project objectives and enhance team cohesion.
- Built and maintained courteous and effective working relationships.
- Developed excellent working knowledge of industry trends and improvements in processes.
- Delivered rehabilitation and treatment programmes for players to enhance their performance.
Head Football coach of Apprentices and Acadamy
Dagenham and Redbridge Football Club
Dagenham, Essex
10.2021 - 09.2023
- Developed coaching strategies and lesson plans to achieve team goals.
- Organised and oversaw training sessions to enhance skills, improve physical fitness, and develop tactical knowledge for athletes.
- Created and utilised training drills to improve team cohesiveness and performance.
- Ran drills and practices to help athletes develop and improve sports skill levels.
- Built athlete confidence through targeted motivation and encouragement strategies to foster personal and athletic growth.
- Improved team behaviour by modelling correct actions and instilling discipline.
- Ensured safety during training and individual exercises, promoting a secure environment that minimised risk of injuries and damage to facility.
Head Sports Therapist
Dagenham and Redbridge Football Club
Dagenham, Essex
06.2004 - 10.2021
- The treatment and rehabilitation of professional players at Dagenham and Redbridge.
- Designed fitness programmes based on varying strengths and weaknesses.
- Planned sessions thoroughly to exceed participant expectations.
- Maintained secure medical, personal, and treatment documentation on care management systems to ensure confidentiality and accuracy.
- Fostered relationships among diverse groups to enhance collaboration and communication.
- Presented Medical department's role in professional football club to local schools, promoting community engagement.
Head Sports Therapist
Horchurch Football Club
Hornchurch, Essex
10.2002 - 05.2004
- Managed treatment and rehabilitation plans for professional players at the club.
- Led fitness training sessions for players, enhancing their physical conditioning and overall performance.
- Maintained confidential medical, personal, and treatment records on care management systems, ensuring accuracy and compliance.
- Built strong rapport among players and staff, fostering a supportive team environment.
- Planned sessions thoroughly to exceed participant expectations.
- Explained and demonstrated correct use of equipment to maximise health and safety.
Head Sports Therapist
Southend United Football club
Southend on Sea, Essex
03.1993 - 10.2002
- The treatment and rehabilitation of the professional players at Southend United Football Club
- Delivered level 2 and 3 treatment and injury courses for Southend United community officer, enhancing knowledge and skills of participants.
- Maintained accurate and confidential medical, personal, and treatment records on care management systems.
- Stayed up-to-date on first aid best practices to react quickly during emergencies.
- Planned sessions thoroughly to exceed participant expectations.
- Assisted in coaching children and ladies teams to develop their skills and teamwork
- Coordinated logistics for away trips, managing rooming lists and food orders while resolving potential issues proactively.
Physiotherapy Assistant
Coventry City Football club
Coventry, Warwickshire
08.1989 - 10.1992
- Assisted physiotherapists in planning treatments, contributing to effective patient recovery.
- Delivered therapeutic exercises and techniques under supervision, enhancing patient recovery.
- Applied hot or cold packs and electrotherapy equipment under guidance, aiding pain management.
- Engaged patients in treatment discussions, fostering involvement in their recovery process.
- Maintained accurate and confidential patient records, adhering to data protection regulations.
- Led training sessions for Youth and Reserve Teams, enhancing skill development and teamwork.
- Transported players to specialist appointments for assessments.
- Assisted in organising community courses to promote engagement..
Labourer
Filtrona Ltd
Jarrow, Tyne and Wear
10.1988 - 08.1989
- Transported items to ensure safety and minimise risk during handling.
- Delivered materials to designated work areas to support efficient workflow.
- Collaborated with skilled tradespeople to provide support during construction tasks, enhancing project efficiency.
- Delivered materials to designated work areas to support efficient workflow. to work areas and helped load production machinery.
- Followed detailed instructions from supervisors to complete tasks accurately and within designated timeframes.
Professional Footballer
Coventry City Football Club
Coventry, Warwickshire
07.1987 - 07.1988
- Showcased leadership qualities as team captain, guiding younger players towards achieving professional standards in football.
- Competed in Reserve Team matches in Pontins League Division 1, contributing to team dynamics and performance.
- Achieved and sustained peak physical condition through training 4 times per week.
- Enhanced skills and fitness through consistent training and practice.
- Adapted to various playing positions based on team strategy.
- Analysed past performances, striving to address areas for improvement.
- Demonstrated camaraderie and good sportsmanship on and off-pitch.
Apprentice Footballer
Coventry City Football Club
Coventry, Warwickshire
06.1985 - 07.1988
- Captained the team to victory in the F.A Youth Cup and to the runner-up position in the Midland Youth Cup.
- Reached the Final of the Midland Youth Cup.
- Played key role in youth team reaching semi-final of F.A Youth Cup.
- Competed in 1986-87 season, improving teamwork and advancing personal skills.
- Participated in 1985-86 season, enhancing team dynamics and overall performance.
- Improved skills and fitness through regular training and practice.
- Adapted to various playing positions based on team strategy.
- Forged strong working relationships with players and club members.
Education
Higher National Diploma - Treatment and Management of Sports Injury
Lillishall National Sports Centre
Shrewsbury01-1991
Higher National Diploma - Treatment and Management of Sports Injury
Lillishall National Sports Centre
Shrewsbury01-1991
NVQ Level 1 - Recreation and Leisure Part 1
Tile Hill College
Coventry01-1987
NVQ Level 1 - Course Work Assessment
Tile Hill College
Coventry01-1987
NVQ Level 1 - Communication skills written level 1
Tile Hill College
Coventry01-1987
NVQ Level 2 - Technical aspects of Recreation and Leisure
Tile Hill College
Coventry01-1987
GCSEs - British History
St Josephs Comprehensive School
Hebburn,Tyne and Wear01-1985
GCSEs - History
St Josephs Comprehensive School
Hebburn,Tyne and Wear01-1985
GCSEs - French
St Josephs Comprehensive School
Hebburn,Tyne and Wear01-1985
GCSEs - Mathematics
St Josephs Comprehensive School
Hebburn,Tyne and Wear01-1985
GCSEs - Technical Sudies
St Josephs Comprehensive School
Hebburn,Tyne and Wear01-1985
GCSEs - Religious Studies
St Josephs Comprehensive School
Hebburn,Tyne and Wear01-1985
GCSEs - Chemistry
St Josephs Comprehensive Schoo
Hebburn,Tyne and Wear01-1985
GCSEs - Physics
St Josephs Comprehensive School
Hebburn,Tyne and Wear01-1985
GCSEs - English
St Josephs Comprehensive School
Hebburn,Tyne and Wear01-1985
GCSEs - English Literature
St Josephs Comprehensive School
Hebburn,Tyne and Wear01-1985
GCSEs - English
St Josephs Comprehensive School
Hebburn,Tyne and Wear01-1985
Skills
- Rehabilitation planning
- Patient care coordination
- Medical records management
- Treatment scheduling
- Referral coordination
- Injury assessment
- Clinical communication
- Problem solving
- Decision making
- Time management
- Active listening
- Effective communication
- Team leadership
- Relationship-building
- Positive mindset
Timeline
Head of Medical
Southend United Football Club
09.2023 - 06.2026
Head Football coach of Apprentices and Acadamy
Dagenham and Redbridge Football Club
10.2021 - 09.2023
Head Sports Therapist
Dagenham and Redbridge Football Club
06.2004 - 10.2021
Head Sports Therapist
Horchurch Football Club
10.2002 - 05.2004
Head Sports Therapist
Southend United Football club
03.1993 - 10.2002
Physiotherapy Assistant
Coventry City Football club
08.1989 - 10.1992
Labourer
Filtrona Ltd
10.1988 - 08.1989
Professional Footballer
Coventry City Football Club
07.1987 - 07.1988
Apprentice Footballer
Coventry City Football Club
06.1985 - 07.1988
Higher National Diploma - Treatment and Management of Sports Injury
Lillishall National Sports Centre
Higher National Diploma - Treatment and Management of Sports Injury
Lillishall National Sports Centre
NVQ Level 1 - Recreation and Leisure Part 1
Tile Hill College
NVQ Level 1 - Course Work Assessment
Tile Hill College
NVQ Level 1 - Communication skills written level 1
Tile Hill College
NVQ Level 2 - Technical aspects of Recreation and Leisure
Tile Hill College
GCSEs - British History
St Josephs Comprehensive School
GCSEs - History
St Josephs Comprehensive School
GCSEs - French
St Josephs Comprehensive School
GCSEs - Mathematics
St Josephs Comprehensive School
GCSEs - Technical Sudies
St Josephs Comprehensive School
GCSEs - Religious Studies
St Josephs Comprehensive School
GCSEs - Chemistry
St Josephs Comprehensive Schoo
GCSEs - Physics
St Josephs Comprehensive School
GCSEs - English
St Josephs Comprehensive School
GCSEs - English Literature
St Josephs Comprehensive School
GCSEs - English
St Josephs Comprehensive School