Williamina Wilson
Glasgow,Glasgow City
Summary
Proactive and organized individual with 4 years of hospitality and events experience, now focusing on remote virtual assistance for professionals. Skilled in managing schedules, emails, travel arrangements, and client communications. Musical Theatre background offers valuable perspective on the workflows of creatives or multi-focused individuals. Aims to help clients concentrate on their work by managing behind-the-scenes details.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Supervisor
Yotel
Glasgow
05.2022 - Current
- Supervised day-to-day operations of a busy hospitality venue and throughout the hotel, coordinating a team of 10+ staff.
- Managed event logistics and performer requirements, ensuring smooth execution of live music and private functions.
- Liaised with clients, suppliers, and management to streamline communication and resolve last-minute issues efficiently.
- Organised bookings, and handled daily reports — demonstrating strong organisational and multitasking skills.
- Maintained high standards of service under pressure and trained new staff to deliver exceptional guest experiences.
- Supported private and corporate events within the venue.
- Managed bookings, table plans, and communication between departments to ensure seamless service.
- Provided VIP-level client care, anticipating needs and solving issues quickly — skills directly transferable to virtual client support.
Education
Master of Arts - Performance
Royal Conservatoire of Scotland
Glasgow, Glasgow City 09.2022 - 09.2023
Bachelor of Arts -
Institute of the Arts Barcelona
Barcelona, Spain 09.2018 - 06.2021
Skills
- Calender & Inbox Management
- Bookings & Diary Coordination
- Event & Rehearsal Scheduling
- Client & Supplier Communication
- Time Management & Discretion
- Video Editing
Affiliations
- Yoga Animals Hiking
- Social Media
Languages
Spanish
Beginner
Accomplishments
- Piano, Clarinet, Music Theory: Graded
- Duke of Edinburgh Award
Certification
- PLH: Personal Licence Holder 2025
- Scholarship recipient in, Supervisory-People Management awarded by Hit Scotland.
Social Media
A strong interest in Social Media skills with a good understanding of algorithm and editing techniques.
Timeline
Master of Arts - Performance
Royal Conservatoire of Scotland
09.2022 - 09.2023
Supervisor
Yotel
05.2022 - Current
Bachelor of Arts -
Institute of the Arts Barcelona
09.2018 - 06.2021