William (Billy) Manning-Wright
Liverpool,Merseyside
Summary
Final year marketing student with a completed 12‑month digital marketing placement at United Utilities, where I developed strong experience across social media strategy and content creation, campaign planning and delivery, and insight‑led reporting. I particularly enjoy working at the point where performance data informs creative and strategic decisions, and I have grown in confidence translating analytics into clear, practical insights for stakeholders. I bring a thoughtful, organised approach to work and have experience collaborating across teams within a regulated, customer‑focused environment.
Overview
5
5
years of professional experience
Work History
Digital Marketing Intern
United Utilities
Warrington, Merseyside
09.2025 - 09.2026
- Planned, created and scheduled organic social media content across TikTok, LinkedIn, Instagram and X, maintaining consistent weekly publishing rhythms.
- Contributed to the end‑to‑end delivery of major customer campaigns including Stop the Block, Water Efficiency, Winter Wise, Misconnections and World Plumbing Day.
- Produced short‑form video content and platform‑specific copy, adapting messaging to suit different audiences and campaign objectives.
- Tracked and reported monthly organic and paid social performance, analysing trends to inform future content and campaign decisions.
- Produced and presented monthly and year‑end social media performance wrap‑ups for United Utilities and the Love Windermere partnership, translating analytics into clear, actionable insights for stakeholders.
- Collaborated with internal communications, external communications and operational teams to ensure content met governance requirements and was delivered on time.
- Liaised with external agencies and suppliers, providing briefs, coordinating timelines and gathering costings to support campaign delivery and paid social activity.
- Created planning tools including awareness‑day calendars and communications timelines to support forward planning and campaign coordination.
- Selected as a Copilot Champion, supporting exploration of AI tools and sharing practical use cases with colleagues across the business.
OFFICE ADMINISTRATOR
DYNO PLUMBING
Stafford, Staffordshire
12.2024 - 08.2025
- Coordinated scheduling and customer appointments, optimizing workflow for technicians and enhancing service efficiency.
- Handled inbound and outbound calls, providing excellent customer service and resolving inquiries professionally.
- Processed invoices and maintained financial records, supporting accurate billing and accounts management.
- Collaborated with team members to improve office procedures and enhance overall efficiency.
SALES REPRESENTATIVE
FIRST CHOICE
04.2024 - 09.2024
- Developed persuasive communication and brand representation skills through direct, face-to-face marketing of home improvements, resulting in consistent lead generation.
- Proven ability to communicate persuasively and understand customer needs through sales and service roles.
- Skilled in crafting content that connects with audiences, supported by my success in building a TikTok following.
- Demonstrated capacity to quickly adjust to new challenges and mitigate issues in fast-paced environments.
- Experienced in effectively representing brands, both through direct sales and social media, persuading audiences to engage with products or content.
- Enhanced adaptability by tailoring pitches to diverse customer preferences, using insights gained to increase conversion rates.
- Achieved and exceeded daily and weekly sales goals, contributing to the company's growth.
BARISTA
STARBUCKS
09.2021 - 09.2023
- Provided exceptional customer service in a high-paced environment, ensuring each customer's needs were met and products were delivered to high standards.
- Contributed to store efficiency by collaborating with team members and maintaining organisation and readiness.
- Developed resilience and problem-solving skills while managing customer interactions and product recommendations.
Education
A LEVELS -
KING EDWARD VI SIXTH FORM STAFFORD
STAFFORD07-2023
BA - MARKETING
LIVERPOOL JOHN MOORES UNIVERSITY
04-2026
Skills
- Social media strategy and multi-channel content creation (TikTok, LinkedIn, Instagram, X)
- Short-form video production and copywriting
- Campaign planning and content scheduling
- Social media analytics, reporting and insight storytelling
- Paid social support and performance tracking
- Stakeholder communication and content governance
- Agency and supplier coordination
- Time management and prioritisation
Hobbies and interests
- TV/Film
- Hip Hop/R&B
- Content Creation
- Social media
- Fashion
- Fitness
Volunteering
- Joined the Moors for the Future Partnership in the High Peak to support sphagnum moss planting. We planted 2,400 sphagnum plugs across a 1.3ha plot to help improve water quality, reduce wildfire risk, and enhance habitats.
- Supported the annual Remembrance Day clean‑up at St Mary’s Churchyard alongside colleagues from United Utilities’ Armed Forces Network, contributing to the respectful preparation of a public memorial space through collaborative community volunteering.
Timeline
Digital Marketing Intern
United Utilities
09.2025 - 09.2026
OFFICE ADMINISTRATOR
DYNO PLUMBING
12.2024 - 08.2025
SALES REPRESENTATIVE
FIRST CHOICE
04.2024 - 09.2024
BARISTA
STARBUCKS
09.2021 - 09.2023
A LEVELS -
KING EDWARD VI SIXTH FORM STAFFORD
BA - MARKETING
LIVERPOOL JOHN MOORES UNIVERSITY