
Certified professional with expertise in packaging, spirits operations, and management training. Holds qualifications including the General Certificate in Packaging from the Institute of Brewing & Distilling, Spirits Operations at SCQF Level 6, and ILM Level 3 Award, Certificate & Diploma in Management. Skilled in delivering problem-solving workshops such as 5Ys and Fishbones, setup time reduction strategies, and training programmes including Train the Trainer. Proficient in business administration with an SQA Level 3 certification and experienced in assessment through the Assessor Award L&D9DI. Committed to driving operational excellence and fostering continuous improvement within dynamic environments.