Iwan William Thomas
Carmarthenshire
Summary
Educated individual with expertise in various sectors, offering a dynamic and energetic personality along with valuable skills. Reliable professional with a proven history of driving and delivering packages on time and in great condition. Hardworking and dedicated professional with outstanding interpersonal and time management skills. Experienced professional with expertise in leading and guiding children through a wide range of activities. Experienced in facilitating recreational activities and promoting wellness for individuals of diverse skill levels. Safety-oriented and observant with training in basic first aid and CPR.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Housekeeper
Artist Residence
Bristol
01.2020 - 12.2023
- Delivered exceptional customer service, ensuring guest satisfaction and maintaining high standards at Bristol Artist Residence Hotel.
- Fostered a collaborative and encouraging workspace, demonstrating strong teamwork and communication skills.
- Proactively contributed to a flawless customer journey with a motivated and adaptable attitude.
- Displayed eagerness to learn and adapt, consistently enhancing the guest experience.
Instructor
Bristol Activity Centre
Bristol
07.2022 - 11.2022
- Provided training and guidance for outdoor activities while ensuring adherence to safety protocols and equipment functionality.
- Maintained a clean and professional activity center, delivering exceptional customer service to enhance the guest experience.
- Demonstrated strong teamwork, communication skills, and a positive attitude, excelling in high-pressure environments.
- Scheduled and maintained weekend availability from 8:30 AM to 5:00 PM on both Saturdays and Sundays.
Deliveroo Rider
Deliveroo
Bristol
10.2021 - 07.2022
- Exhibited responsibility while handling several orders at once for prompt delivery.
- Maintained optimal temperature for product delivery
- Maintained accurate order tracking to ensure efficient order fulfillment.
- Managed scheduling and determined shift assignments independently.
Education
Master of Science MS - Aerospace Engineering
Swansea University
01.2025
Bachelor's degree - Aerospace, Aeronautical and Astronautical Engineering
University of the West of England
A-Levels - Biology, Chemistry, Physics & Mathematics
Queen Elizabeth High School
Skills
- Dishwashing Expertise
- Instructing
- Organized Cleaning Approach
- Commitment to Service Quality
- Flexibility in Learning
- Effective Team Collaboration
- Project Management
- Customer Service
Certification
- Driving License since November 2019
Timeline
Instructor
Bristol Activity Centre
07.2022 - 11.2022
Deliveroo Rider
Deliveroo
10.2021 - 07.2022
Housekeeper
Artist Residence
01.2020 - 12.2023
Master of Science MS - Aerospace Engineering
Swansea University
Bachelor's degree - Aerospace, Aeronautical and Astronautical Engineering
University of the West of England
A-Levels - Biology, Chemistry, Physics & Mathematics
Queen Elizabeth High School
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