William Stevenson
Peterborough,Cambridgeshire
Summary
Dedicated and enthusiastic professional with a proven track record of four years of volunteering experience at Yaxley Library. During this time, I honed strong communication skills and cultivated positive relationships with patrons of all ages. With a deep-rooted passion for literature, it was a privilege to have played a role in fostering a love of reading, particularly among young individuals, both within the library and as a reading mentor during sixth form studies. Additionally, my role as the elected subject ambassador for History allowed me to excel in creating engaging promotional displays and representing the department at open evenings. Drawing from experiences in library settings and customer-centric environments allows the ability to bring these skills and enthusiasm to the position applied for.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Unison Work Experience
Unison
Huntingon
07.2022 - 07.2024
- Acquired understanding of administrative processes and procedures
- Engaged in administrative tasks with enthusiasm and attention to detail
- Developed familiarity with office software and equipment
Cleaner
Nightingale Cleaning Services
Sawtry Village Academy
03.2022 - 12.2022
- Cleaned various departments within school premises, ensuring hygienic and organized environments conducive to learning.
- Demonstrating ability to work independently and efficiently, completing tasks without direct supervision.
- Collaborated with school staff to coordinate cleaning schedules and prioritize tasks, ensuring timely completion to meet high standards of cleanliness.
- Maintaining comprehensive understanding of cleaning policies and procedures, prioritizing health and safety regulations to promote safe learning environment for students and staff.
Customer Service Assistant
Sawtry Leisure Centre
Sawtry
10.2021 - 02.2022
- Provided exemplary customer service to patrons, maintaining professionalism and courtesy at all times.
- Demonstrated effective communication skills, remaining calm and composed in various situations.
- Processed payments and managed client records efficiently using IT systems.
- Obtained feedback from customers to improve service experience.
Library Assistant Volunteer
Yaxley Library
Yaxley
09.2017 - 09.2021
- Actively participating in community engagement initiatives, including Lego club each Saturday and the summer reading challenge.
- Assisted librarians in various tasks, including shelving books, checking for damages, and organizing library materials, demonstrating reliability and attention to detail.
- Cultivated strong relationships with librarians, parents, and children, fostering welcoming and inclusive environments conducive to promoting literacy, and a love for reading.
- Developed excellent communication skills and adaptability through interactions with patrons of all ages, particularly enjoying engaging with children and discussing their reading interests, building lifelong passions for literature and community engagement.
Education
A-Levels -
Sawtry Village Academy
Huntingdon 09.2022 - 07.2023
GCSEs -
Sawtry Village Academy
Huntingdon 09.2019 - 07.2022
Skills
- Exceptional communication skills, fostering positive interactions with members of the public and colleagues alike
- Proven track record of delivering outstanding customer service, ensuring patrons' needs are met with professionalism and courtesy
- Proficient in utilising Microsoft Office and navigating digital platforms
- Strong work ethic, consistently going above and beyond to deliver results and contribute to team success
- Dependable and trustworthy, consistently meeting commitments and exceeding expectations in all tasks undertaken
Affiliations
- An avid reader who enjoys writing their own novels and poetry.
References
References available upon request.
Timeline
A-Levels -
Sawtry Village Academy
09.2022 - 07.2023
Unison Work Experience
Unison
07.2022 - 07.2024
Cleaner
Nightingale Cleaning Services
03.2022 - 12.2022
Customer Service Assistant
Sawtry Leisure Centre
10.2021 - 02.2022
GCSEs -
Sawtry Village Academy
09.2019 - 07.2022
Library Assistant Volunteer
Yaxley Library
09.2017 - 09.2021
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