William Rich
Ivybridge,Devon
Summary
A highly skilled professional with expertise in customer service, communication, and public relations. Demonstrates exceptional calmness under pressure and adept problem-solving abilities. Proficient in all of these because of past experiences. I wish to take these skills further with you as I am studying PR marketing in University. I enjoy the outdoors often walking my dog across Dartmoor or climbing the fells in The Lake District. I love all sports and find enjoyment by simply being out and being active. I have a layed back personality who likes to find the positives in everything. I would always be a positive asset to any team.
Overview
3
3
years of professional experience
Work history
Lifeguard
Fusion Leisure
Totnes, Devon
01.2025 - 05.2025
- Administered CPR to save lives during emergencies.
- Managed general housekeeping duties around the pool area for a pleasant environment.
- Worked flexible shifts including holidays and weekends providing continuous coverage.
- Maximised customer satisfaction by greeting guests with courtesy, resolving issues promptly and with enthusiasm.
Kitchen Associate
JD Weatherspoons
Plymouth, Devon
03.2024 - 11.2024
- Enhanced kitchen efficiency by maintaining cleanliness and orderliness of all areas.
- Contributed to positive dining experience through timely food delivery to servers.
- Ensured high customer satisfaction with prompt food delivery.
- Supported team members during busy periods, ensuring seamless operations during rush hours.
Assistant
Southhams Physio
Ivybridge, Devon
09.2022 - 09.2023
- Handled confidential information, maintaining discretion and integrity.
- Support staff members with administrative tasks, reducing workload stress.
- Sustained high levels of organisation with attention to detail.
- Answered phone calls promptly, providing excellent customer service.
Education
A-Levels - Film and TV Diploma
Exeter Collage
GCSEs - Maths
Ivybridge community collage
GCSEs - English
Ivybridge community collage
GCSEs - English Speaking
Ivybridge community collage
GCSEs - Business
Ivybridge community collage
GCSEs - Media Studies
Ivybridge Community collage
GCSEs - History
Ivybridge Community collage
04.2001 -
GCSEs - IT
Ivybridge community collage
Science
Ivybridge community collage
Skills
- Alertness upkeep
- Calmness under pressure
- Customer Service
- Communication skills
- Problem-solving
- Public speaking
- Public Relations
- Marketing
- Resourcefulness
- Team building
- Calm under pressure
- Public safety knowledge
- Use of lifesaving equipment
- Customer feedback response
- Time management mastery
- Multitasking under pressure
Timeline
Lifeguard
Fusion Leisure
01.2025 - 05.2025
Kitchen Associate
JD Weatherspoons
03.2024 - 11.2024
Assistant
Southhams Physio
09.2022 - 09.2023
GCSEs - History
Ivybridge Community collage
04.2001 -
A-Levels - Film and TV Diploma
Exeter Collage
GCSEs - Maths
Ivybridge community collage
GCSEs - English
Ivybridge community collage
GCSEs - English Speaking
Ivybridge community collage
GCSEs - Business
Ivybridge community collage
GCSEs - Media Studies
Ivybridge Community collage
GCSEs - IT
Ivybridge community collage
Science
Ivybridge community collage
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