William Pennels

• Assisting to facilitate smooth set changes by effectively communicating with artists and fellow crew members during performances.
• Coordinating closely with engineers and performers on staging requirements.
• Troubleshooting technical issues with lighting and sound systems to prevent delays or disruptions during shows.

• Own and operate a small sound system, managing rentals and live event setups.
  
• Set up PA systems, mixing consoles, microphones, and cabling for events.
  
• Handle transportation, assembly, and troubleshooting of sound equipment.
  
• Work in various indoor and outdoor venues, adapting to different acoustical environments.

• Diagnosed and repaired electrical components such as batteries and solar inverters.
• Installed and tested electronic products, applying problem-solving skills.
• Wrote method statements, user manuals and other technical documentation in line with ISO standards.
• Served as point-person for support requests with clients and vendors.

• Improved customer satisfaction by addressing and resolving complaints promptly.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff, fostering a positive work environment.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.

• Managed team operations and logistics for catering at festivals and events across the UK.
• Built and dismantled marquees, stall frontages, and kitchen equipment.
• Towed equipment trailers and transported heavy gear across festival sites.
• Worked in fast-paced, high-pressure festival environments, ensuring smooth operations.

Painting, handyman work, practical repairs.

Logistics, time management, and long shifts.

Hospitality and teamwork under pressure.