Experienced professional with expertise in clerking duties, diary management, work allocation, and supervision. Demonstrates strong capabilities in practice management, private fee negotiation, and a comprehensive understanding of fee structures. Proficient in Microsoft Office applications including Word, Excel, and Outlook, alongside social media platforms and information technology tools. Adept at providing guidance under pressure while ensuring efficient public access instructions and maintaining high standards of organisation. Committed to leveraging skills to optimise operational efficiency and support professional growth within dynamic environments.