William McRanor
Peterborough
Summary
I have hands-on decision-making experience from my time as a workshop manager. I also have experience working early and late shifts, as well as dealing with difficult customers and situations through my time late night delivery driving as a customer service team member. I am incredibly passionate about making sure i do the right thing in any job I complete, working as hard as I can to complete my tasks as thoroughly as possible.
I am passionate about my work and keeping healthy. I take care of myself physically, training at the gym as well as judo or jiujitsu training, while also completing biking trips with my family such as the Coast to coast, or coast and castles bike rides.
I hope I can bring my passions and skills to my role as a door supervisor
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work history
Kennel Worker
Acorn Lodge
Eye, Peterborough
06.2025 - Current
- Worked collaboratively with other staff members to ensure smooth running of kennel operations.
- Conducted regular inspections of kennels to identify any maintenance issues that could compromise dog safety or comfort.
- Maintained clean and healthy living environments for dogs by ensuring regular cleaning and sanitisation.
- Ensured daily exercise for dogs by taking them on monitored walks.
FMCG supply chain apprentice
Bakkavor
Bourne, Lincolnshire
09.2024 - 05.2025
- Managing large quantities of raw material
- Dealing with business interactions from orders to rejections ensuring we receive all needed materials to meet production
- Calculate required stock through Minimum order quantities, demand calculations and forecasted requirement
- Adhered strictly to company policies and procedures, promoting a professional work atmosphere.
- Demonstrated strong attention to detail whilst carrying out complex assignments.
- Took initiative in learning new techniques, leading to improved performance.
Customer Service Team Member
Ocado
PETERBOROUGH, Cambridgeshire
12.2023 - 08.2024
- Delivered outstanding customer care whilst handling multiple phone lines.
- Addressed customer concerns, resulting in increased repeat business.
- Kept accurate records of discussions or correspondence with customers, aiding follow-up procedures.
- Maintained high standards of professionalism under pressure; ensured smooth operations during peak hours.
Barista
Starbucks, Lincoln Road Branch
PETERBOROUGH, Cambridgeshire
08.2022 - 01.2024
- Enhanced bar efficiency by keeping work areas tidy and well-stocked.
- Ensured freshness of pastries on display, contributing to overall quality assurance.
- Maintained cleanliness of the café area whilst preparing orders.
- Assisted in inventory control measures for effective stock management.
Workshop Supervisor
The Happy Chick Company
PETERBOROUGH, Cambridgeshire
06.2017 - 08.2022
- cleaning and disassembly of the hatching kits
- ensuring the correct handling of the chemicals and maintaining animal welfare
- I assisted in various aspects of day-to-day duties, including inventory management, purchasing, and customer service
- maintaining and repairing hatchery equipment
- I carried out stocktakes and ordered replacements
- I managed inbound phone calls and responded to enquiries
Education
8 GCSE’s -
Ken Stimpson Community School
09.2015 - 06.2018
2 A’levels -
Greater Peterborough UTC
Peterborough 09.2018 - 06.2022
Skills
- First aid Training
- Risk Assessment skills while working with Rescue animals
- Emotional stability
- I am enthusiastic about my fitness, Training at the gym, as well as Judo and Brazilian Jiu jitsu
- Heavy lifting
- Computer skills needed for reporting
REFERENCES
- Madeline, Buchanan, Director, hello@thehappychickcompany.co.uk, 07801 550705, The Happy Chick Company, 28 Paston Ridings, Peterborough, PE4 7YG
- Nigel, Bedford, Owner, 01733 221112, Acorn Lodge, Peterborough, pe6 UA
INTERESTS
Keeping healthy through gym and martial arts training, making foods such as sushi or fresh pasta.
Timeline
Kennel Worker
Acorn Lodge
06.2025 - Current
FMCG supply chain apprentice
Bakkavor
09.2024 - 05.2025
Customer Service Team Member
Ocado
12.2023 - 08.2024
Barista
Starbucks, Lincoln Road Branch
08.2022 - 01.2024
2 A’levels -
Greater Peterborough UTC
09.2018 - 06.2022
Workshop Supervisor
The Happy Chick Company
06.2017 - 08.2022
8 GCSE’s -
Ken Stimpson Community School
09.2015 - 06.2018