WILLIAM MACKENZIE-SAR
http://www.linkedin.com/in/william-m-634bb513b/
Overview
5
5
years of professional experience
1
1
Certification
Work history
TRAINEE JUNIOR DEVELOPER & TRAINEE DATA ANALYST
CODE FUNHOUSE
05.2024 - 01.2026
- Trained as a Data analyst alongside professionals using tools to provide visual insights to businesses to boost productivity.
- Presented findings in front of groups of people, including stakeholders using BI & Microsoft tools
- Cleaned and standardised multiple large datasets using Excel, ensuring data accuracy for analysis, and reducing errors.
- Trained on preparing comprehensive reports on industry trends, providing valuable insights for strategic decision-making.
- Assisted in improving data entry processes for a team project, reducing input errors by 20% through the introduction of validation techniques in Excel.
Deputy Manager
BETFRED
11.2022 - 10.2024
- Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements.
- Approached customer interactions in enthusiastic, flexible manner to ensure customer satisfaction.
- Provided expert advice on betting options and odds to maximise customer satisfaction and retention.
- Resolved betting disputes with tact and professionalism, maintaining a positive environment.
- Analysed betting trends to advise management on potential areas for business growth.
- Implemented strategies to minimise risks associated with large bets or potential losses.
ESTATE AGENT TRAINEE
TIME2MOVE ESTATE AGENCY
03.2021 - 09.2021
- Received positive feedback from clients for providing helpful information and clear communication during property viewings resulting with several purchases.
- Maintained an up-to-date knowledge of legal requirements affecting property sales and lettings.
- Coordinated property maintenance and repairs, liaising with contractors to ensure high standards.
- Prepared detailed property descriptions and photographs for marketing materials and online listings to boost the chances of further interest.
- Conducted thorough background checks on prospective tenants to mitigate risks for landlords.
Education
GCSE - 7 GCSE's including Maths and English.
ST THOMAS MORE LANGUAGE COLLEGE, CHELSEA
BTEC ICT LEVEL 3 - GRADE DDD (DISTINCTION, DISTINCTION, DISTINCTION)
CITY OF WESTMINSTER COLLEGE, PADDINGTON
BSc - INFORMATION TECHNOLOGY FOR BUSINESS
COVENTRY UNIVERSITY
Skills
- Problem-Solving
- Communication
- Microsoft Office Suite
- Technical Proficiency
- Team Collaboration
- Data entry speed
- Administrative tasks
- Analytical thinking
- Communication proficiency
- IT Support
Certification
ITILV4, Certificate Pending, 2025/26
Projects
Data Analysis Project, Coventry University, 2024, Built data visualizations using Power BI to present findings and recommendations to stakeholders, Delivered a comprehensive report outlining key insights, which helped improve decision-making for business strategy., Conducted in-depth analysis of a business dataset using Excel and Python to identify performance trends and optimize resource allocation
Personal Information
From a young age, I have always been drawn to leadership roles. During my secondary school years, I participated in the Young Enterprise Scheme, where my team and I developed sales strategies and accumulated profits to meet organizational goals. Additionally, I served as a school mentor, supporting younger students with their studies and offering guidance on personal challenges or insecurities they faced at school. I have also coached young players and teams in connection with my football interests, which made me noticed how passionate I am about being present for the youth. My interest in computing developed after school, and I continue to enjoy expanding my skills in the technology field whether that is working for a company or teaching younger students.
References
References available on request
Timeline
TRAINEE JUNIOR DEVELOPER & TRAINEE DATA ANALYST
CODE FUNHOUSE
05.2024 - 01.2026
Deputy Manager
BETFRED
11.2022 - 10.2024
ESTATE AGENT TRAINEE
TIME2MOVE ESTATE AGENCY
03.2021 - 09.2021
BTEC ICT LEVEL 3 - GRADE DDD (DISTINCTION, DISTINCTION, DISTINCTION)
CITY OF WESTMINSTER COLLEGE, PADDINGTON
BSc - INFORMATION TECHNOLOGY FOR BUSINESS
COVENTRY UNIVERSITY
GCSE - 7 GCSE's including Maths and English.
ST THOMAS MORE LANGUAGE COLLEGE, CHELSEA