William Kortu
LONDON
Summary
Conscientious professional with over 6 years of experience in fintech marketplaces, delivering solutions for leading financial organisations. Expertise in customer due diligence, KYC compliance, and anti-money laundering. Proven ability to work collaboratively in teams while demonstrating initiative and proactivity. Moreover, a diligent Airport Security Officer with 4 years background keeping airports safe, secure and protected. Maintains excellent team relationships by immediately attending security situations and defusing situations efficiently. Expert at spotting criminal activity and suspicious behaviour, promptly following up with a quick response. Committed to contributing to the success of a reputable organisation.
Overview
10
10
years of professional experience
Work History
Airport Security Officer
Gatwick Airport Limited
Gatwick, West Sussex
05.2022 - Current
- My role includes going the extra mile to provide excellent customer care, service and safety.
- I work within a team with multiple responsibilities.
- I use computer-based screening process to check identifications/ travel documents while performing full security screening for all passengers and staff entering secure areas.
- Additionally, I am required to provide regular reports in keeping with Civil Aviation Authority regulations.
- Work in a team with other security officers and the wider airport team to deliver great passenger experiences.
- Complete regular training to maintain our high screening standards and that of our regulator the CAA.
- Check identification / travel documents and perform full security screening for all passengers and staff entering secure areas.
- Use colour-based X-Ray images to screen bags and identify what is in them.
- Assist with health, safety or security incidents.
- Provide information for passengers about the airport and its facilities.
- Work alongside external airport partners to keep things running smoothly while following safe working practices.
Junior Business Analyst
ICX4
London
08.2019 - 01.2021
- Translating the technical requirements of requests directly from our clients.
- These change requests are then mapped to our internal delivery standards and help define what the success criteria looks like for each change.
- Providing a critical connection between our software deployments and helping to guide technical teams (Developers, Data & UI/UX) to refine a technical solution that fits the needs of the client.
- Responsible for monitoring the end-to-end process for each piece of work (change request) directly with our clients, ensuring delivery met their expectations in terms of both technical functionality and delivery timescales, working hand-in-hand with the client throughout the process.
- Working to clearly identify and, in conjunction with the development team, coordinate the execution of agreed testing plans and issue remediation and providing training for client and staff.
- Helping to produce client reports, work-in-progress updates and building extracts to order.
- A data cleansing and remediation company with large clients in the financial sector.
Junior Data Analyst
Lacuna Clientscope
London
07.2017 - 08.2019
- Using statistical methods to analyse data and generate business reports.
- Working with management team to create a prioritised business segmentation.
- Working with management team to prioritise business and information needs.
- Identifying and recommending new ways to improve data.
- Using data to create models to depict trends in client base.
- Working with departmental managers to outline the specific data needs for each business method analysis project.
- Analysing business procedures and commending specific type of data that can used to improve upon them.
- Acquiring data from primary and secondary data sources and maintaining database.
- Identifying, analysing, and interpreting trends or patterns in complex data sets.
- Filtering and cleaning data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
Optical Consultant
Boots Opticians
London
11.2016 - 06.2017
- Providing excellent customer service.
- Dispensing prescription spectacles to patients.
- Data entry; entering patient information into the database- scheduling and rescheduling appointment for patients.
- Testing and pre-screening patients’ sight whilst providing outstanding levels of customer service.
- Helping resolve client’s visual difficulties and achieving the aesthetic they want.
- Advising patients after listening to their requirements and finding the best solutions (both face to face and over the phone).
- Fitting screws and marking adjustments to spectacle frames (this required a high level of manual dexterity).
Education
BSc. - Business Information Technology
Greenwich University
08.2017
Foundation Degree - Business Information Technology
Lewisham Southwark College
08.2014
High School Diploma-equivalent - A – C English, Math
Assemblies of God Mission High School
Liberia07.2001
Skills
- Communication skills
- Numeracy
- Collaboration and teamwork
- Adaptability
- Self-motivation
- Supervision
- Multi-tasking
- IT literacy
- Advanced Microsoft Office knowledge
- Advanced R Studio expertise
- Time management
- Task prioritization
- Deadline adherence
- Project management
- Creativity
- Attention to detail
- End-to-end testing
- Data validation and consolidation
- Data cleansing and maintenance
- Excel proficiency
- Power BI expertise
- SQL database management
- MySQL proficiency
- SQL Server knowledge
- JIRA experience
- NoSQL databases expertise
- MongoDB proficiency
- PostgreSQL knowledge
- Incident response
- Risk assessment
- Process improvement
- Terrorism awareness
- Baggage screening
- Security checks
- CCTV monitoring
- Incident reports
- Fire safety knowledge
- First Aid
- X-ray machine operation
- Premises patrol
- Technical troubleshooting
Training
Gatwick Airport/Department for Transport, Ground Security Operative (GSO) Initial Aviation Security training, 2022-08-01/2026-03-01
Timeline
Airport Security Officer
Gatwick Airport Limited
05.2022 - Current
Junior Business Analyst
ICX4
08.2019 - 01.2021
Junior Data Analyst
Lacuna Clientscope
07.2017 - 08.2019
Optical Consultant
Boots Opticians
11.2016 - 06.2017
BSc. - Business Information Technology
Greenwich University
Foundation Degree - Business Information Technology
Lewisham Southwark College
High School Diploma-equivalent - A – C English, Math
Assemblies of God Mission High School