An accomplished and results-driven IT leader with over a decade of experience in driving technology strategies, optimising operations, and leading high-performing teams to meet business objectives. Adept at aligning IT functions with organisational goals, I am skilled in IT management, transformation, and continuous improvement. With a strong background in engineering support, security operations, and project management, I am passionate about leveraging cutting-edge technologies to deliver innovative, cost-effective solutions. As a forward-thinking IT professional, I am committed to driving IT strategy at the director level, fostering collaboration, and ensuring alignment with business priorities.
Won 'Best Department' internally at DCA after taking over Live Service, recognizing exceptional team performance and service delivery improvements
Achieved a company-first 99.8% uptime over the last two years at DCA, demonstrating exceptional system reliability and performance.
Won 'Mr. Congeniality' award this year at my football team, recognized for my positive attitude, teamwork, and fostering a supportive and inclusive team environment.
My proudest achievement is being personally praised by both my team and management for driving a positive cultural change within Live Service and for being a caring and supportive manager.