Highly motivated and versatile individual with proven experience in a fast-paced heritage site environment. Adept at delivering exceptional customer service, engaging large groups through informative talks, and seamlessly managing a variety of tasks including event support, catering assistance, and site maintenance. Committed to maintaining high safety standards and ensuring a positive and memorable visitor experience. Thrives under pressure and consistently contributes to efficient team operations. Am looking to work in the hospitality industry to further my work experience and career.