William Darby
Summary
Results-driven professional specializing in operational management and customer service. Proven ability to maintain attention to detail and organizational efficiency while addressing challenges proactively. Demonstrates adaptability and global perspective, contributing effectively in various environments.
Overview
3
3
years of professional experience
Work History
Duty Manager / Deputy Bar Manager
The Mayor of Ale
Christchurch
11.2025 - 01.2026
- Directed daily operations in a high-volume environment, ensuring accuracy and efficiency across all processes.
- Ensured compliance with regulatory and operational standards, demonstrating strong awareness and control.
- Oversaw financial processes, including cash reconciliation and reporting, to maintain financial integrity.
- Managed and developed teams of 6, driving service delivery and performance.
Bartender → Duty Manager (Promoted)
The Church Pub & Paddy McNaughton's
Christchurch
06.2024 - 11.2025
- Promoted to duty manager, overseeing operations for up to 600 patrons.
- Led teams of 10 to achieve exemplary service delivery.
- Coordinated simultaneous operational priorities effectively under pressure.
- Showcased superior organisational and problem-solving skills in dynamic settings.
Evening Host
Azur Lodge
Queenstown
12.2023 - 05.2024
- Delivered high-quality service to international clients, managing logistics and requests with precision
- Coordinated bookings and schedules, ensuring accuracy and attention to detail
Crew Member / Team Leader
Events Under Canvas
United Kingdom
03.2023 - 11.2023
- Led teams delivering complex projects to strict deadlines, requiring planning and coordination
- Worked with detailed plans and specifications, ensuring accurate execution
Film & Television Accounting Apprentice
Saffery LLP
London
09.2022 - 02.2023
- Supported audit preparation and financial compliance processes
- Assisted in handling financial data, documentation, and reporting
Education
Duty Manager Certification - Hospitality
Christchurch City Council
01-2024
BSc - International Relations - Certificate of Higher Education
Cardiff University
A Levels - Economics (A), Mathematics (B), Government & Politics (B)
Davenant Foundation School
Skills
- Analytical & Problem Solving
- Attention to Detail & Controls
- Organisation & Time Management
- Stakeholder Communication
- Systems & Data Handling
- Adaptability & Global Awareness
- Operational management
- Regulatory compliance
- Financial reporting
- Customer relationship management
Achievements
- International work experience across the UK and NZ
- Lived and attended school in New York, USA (2012-2016), developing strong global awareness
- Promoted to Duty Manager in a high-volume operational environment
Timeline
Duty Manager / Deputy Bar Manager
The Mayor of Ale
11.2025 - 01.2026
Bartender → Duty Manager (Promoted)
The Church Pub & Paddy McNaughton's
06.2024 - 11.2025
Evening Host
Azur Lodge
12.2023 - 05.2024
Crew Member / Team Leader
Events Under Canvas
03.2023 - 11.2023
Film & Television Accounting Apprentice
Saffery LLP
09.2022 - 02.2023
Duty Manager Certification - Hospitality
Christchurch City Council
BSc - International Relations - Certificate of Higher Education
Cardiff University
A Levels - Economics (A), Mathematics (B), Government & Politics (B)
Davenant Foundation School