William Cross
Lydney,Gloucestershire
Summary
Accomplished security professional with extensive experience in site patrolling and emergency awareness, notably with Securitas. Demonstrates exceptional customer service and keen observation skills, ensuring safety and preventing crime. Expert in security operations and emergency response, contributing to a significant reduction in incidents. Holds a SIA licence and excels in high-pressure situations, maintaining professionalism and effectiveness.
Overview
15
15
years of professional experience
27
27
years of post-secondary education
Work history
Mobile patrol security officer
Securitas
Bristol, South Gloucestershire
2023.11 - Current
- Checked ID cards and documented details in security log.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
- Updated reports and logbooks on security actions performed, supporting smooth and safe facility operations.
- Prepared regular written logs and incident reports at close of each shift for management team.
- Completed regular patrols after business hours, preventing intrusions and detecting problems.
- Remained flexible in rapidly moving environment and adapted to developing situations.
Mobile patrol security officer
Relyon Guarding
Bristol, South Gloucestershire
2021.04 - 2023.11
- Checked ID cards and documented details in security log.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
- Updated reports and logbooks on security actions performed, supporting smooth and safe facility operations.
- Collaborated with security teams and emergency services to resolve urgent situations.
- Prepared regular written logs and incident reports at close of each shift for management team.
- Completed regular patrols after business hours, preventing intrusions and detecting problems.
- Completed thorough incident reports, recording exact observations, occurrences and witness statements.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Responded to alarms and investigated disturbances, contacting local law enforcement personnel in escalating situations.
Security officer
Securitas Security Services
Bristol, South Gloucestershire
2009.09 - 2021.03
- Checked ID cards and documented details in security log.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Patrolled facilities to prevent crime and unruly behaviour.
- Secured doors and gates across office buildings and grounds, maintaining optimal security standards.
- Completed regular patrols after business hours, preventing intrusions and detecting problems.
- Signed in and issued passes to visitors and contractors.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
- Updated reports and logbooks on security actions performed, supporting smooth and safe facility operations.
- Collaborated with security teams and emergency services to resolve urgent situations.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring CCTV cameras.
Education
GCSEs - English, Math, Science,
Brixham College
Brixham 1999.09 - 2004.09
NVQ Level 1 - Motor Vehicle Service & Repair
South Devon College
Paignton 2002.09 - 2023.09
NVQ Level 2 - Motor Vehicle Service & Repair
South Devon College
Paignton 2004.09 - 2005.09
Skills
- Customer Service
- Security operations experience
- Site patrolling
- Fire alarm testing
- Knowledge of supervisory concepts
- Records management
- SIA licence holder
- Safety and security
- Emergency awareness
- Crime prevention techniques
- Access Control
- Valid UK driving licence
- File and records management
- Keen observer
- Reporting skills
- Punctuality
- Premises patrol
- CPR and First Aid
Affiliations
- Darts
- Football
- Online Gaming
- My Family And Camping
References
References available upon request.
Timeline
Mobile patrol security officer
Securitas
2023.11 - Current
Mobile patrol security officer
Relyon Guarding
2021.04 - 2023.11
Security officer
Securitas Security Services
2009.09 - 2021.03
NVQ Level 2 - Motor Vehicle Service & Repair
South Devon College
2004.09 - 2005.09
NVQ Level 1 - Motor Vehicle Service & Repair
South Devon College
2002.09 - 2023.09
GCSEs - English, Math, Science,
Brixham College
1999.09 - 2004.09