Laboratory Assistant with over 5 years of experience in hospitality and customer service. I have the ability to collaborate effectively in team settings while also excelling in independent tasks. On top of working well with colleagues, I am brilliant with the public and enjoy working face to face with customers.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work history
Medical laboratory assistant
Northern Health and Social Care Trust
Antrim, County Antrim
12.2024 - Current
I record patient data to facilitate seamless tracking and reporting.
I prepare biological samples for testing, ensuring accuracy in results.
I manage inventory efficiently, preventing shortages of critical supplies.
Can accurately store, archive and retrieve samples, dispatching selected samples to referral sites as needed.
Organise medical specimens for efficient processing and analysis.
I follow strict quality control procedures for reliable test results.
I can handle reagents with care and precision.
I unpack, scan and process a high volume of incoming samples, identifying and addressing errors.
Waiter
Restaurant Sorrento, Wildflower Bakery and Caffe Tosca
Ballymena
10.2022 - 12.2024
Ensured food quality met standards prior to customer service.
Handled cash transactions efficiently at the till.
Developed strong conversational skills and confidence in customer interactions.
Managed phone reservations and addressed service-related queries effectively.
Oversaw stock management to maintain adequate supplies of food and beverages.
Maintained hygienic standards by cleaning dishes and utensils as kitchen porter.
Enhanced teamwork abilities through collaborative efforts in a busy environment.
Adapted to high-pressure situations while delivering exceptional restaurant service.
Waiter/Bar staff/Kitchen porter
The Carrie Restaurant
Kells
06.2019 - 10.2022
Employer: Roseanna Service
Education
BSc (Hons) - Biology
Ulster University
09.2021 - 05.2024
Dunclug College
09.2014 - 06.2021
Skills
Strong communication
Interpersonal skills
Time management and organisation (working within deadlines)
Proficient use of computers/computer software (Microsoft Office etc)
Adaptable/Flexible
Teamworking
Problem solving
Leadership
Ability to carry out risk assessments
References
Jack Hutchinson, previous employer at Wildflower Bakery, 07711020592.
Roseanna Service, previous employer at the Carrie Restaurant, Kells, roseannaservice@aol.com, 07753100165, 20b Old Green Road, Kells, Ballymena, BT42 3LP
Accomplishments
2021/22 Deans list, for excelling academically in my first year of university.
Ulster University Edge Award
Full driving license with access to transport.
I have completed grades 1-6 in piano with Trinity College London.
Timeline
Medical laboratory assistant
Northern Health and Social Care Trust
12.2024 - Current
Waiter
Restaurant Sorrento, Wildflower Bakery and Caffe Tosca