Summary
Overview
Work history
Education
Skills
References
Accomplishments
Timeline
Generic

William Crawford

Summary

Laboratory Assistant with over 5 years of experience in hospitality and customer service. I have the ability to collaborate effectively in team settings while also excelling in independent tasks. On top of working well with colleagues, I am brilliant with the public and enjoy working face to face with customers.

Overview

6
6
years of professional experience
9
9
years of post-secondary education

Work history

Medical laboratory assistant

Northern Health and Social Care Trust
Antrim, County Antrim
12.2024 - Current
  • I record patient data to facilitate seamless tracking and reporting.
  • I prepare biological samples for testing, ensuring accuracy in results.
  • I manage inventory efficiently, preventing shortages of critical supplies.
  • Can accurately store, archive and retrieve samples, dispatching selected samples to referral sites as needed.
  • Organise medical specimens for efficient processing and analysis.
  • I follow strict quality control procedures for reliable test results.
  • I can handle reagents with care and precision.
  • I unpack, scan and process a high volume of incoming samples, identifying and addressing errors.

Waiter

Restaurant Sorrento, Wildflower Bakery and Caffe Tosca
Ballymena
10.2022 - 12.2024
  • Ensured food quality met standards prior to customer service.
  • Handled cash transactions efficiently at the till.
  • Developed strong conversational skills and confidence in customer interactions.
  • Managed phone reservations and addressed service-related queries effectively.
  • Oversaw stock management to maintain adequate supplies of food and beverages.
  • Maintained hygienic standards by cleaning dishes and utensils as kitchen porter.
  • Enhanced teamwork abilities through collaborative efforts in a busy environment.
  • Adapted to high-pressure situations while delivering exceptional restaurant service.

Waiter/Bar staff/Kitchen porter

The Carrie Restaurant
Kells
06.2019 - 10.2022


  • Employer: Roseanna Service

Education

BSc (Hons) - Biology

Ulster University
09.2021 - 05.2024

Dunclug College
09.2014 - 06.2021

Skills

  • Strong communication
  • Interpersonal skills
  • Time management and organisation (working within deadlines)
  • Proficient use of computers/computer software (Microsoft Office etc)
  • Adaptable/Flexible
  • Teamworking
  • Problem solving
  • Leadership
  • Ability to carry out risk assessments


References

  • Jack Hutchinson, previous employer at Wildflower Bakery, 07711020592.
  • Roseanna Service, previous employer at the Carrie Restaurant, Kells, roseannaservice@aol.com, 07753100165, 20b Old Green Road, Kells, Ballymena, BT42 3LP

Accomplishments

  • 2021/22 Deans list, for excelling academically in my first year of university.
  • Ulster University Edge Award
  • Full driving license with access to transport.
  • I have completed grades 1-6 in piano with Trinity College London.

Timeline

Medical laboratory assistant

Northern Health and Social Care Trust
12.2024 - Current

Waiter

Restaurant Sorrento, Wildflower Bakery and Caffe Tosca
10.2022 - 12.2024

BSc (Hons) - Biology

Ulster University
09.2021 - 05.2024

Waiter/Bar staff/Kitchen porter

The Carrie Restaurant
06.2019 - 10.2022

Dunclug College
09.2014 - 06.2021
William Crawford