William Crawford
Summary
Laboratory Assistant with over 5 years of experience in hospitality and customer service. I have the ability to collaborate effectively in team settings while also excelling in independent tasks. On top of working well with colleagues, I am brilliant with the public and enjoy working face to face with customers.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work history
Medical laboratory assistant
Northern Health and Social Care Trust
Antrim, County Antrim
12.2024 - Current
- I record patient data to facilitate seamless tracking and reporting.
- I prepare biological samples for testing, ensuring accuracy in results.
- I manage inventory efficiently, preventing shortages of critical supplies.
- Can accurately store, archive and retrieve samples, dispatching selected samples to referral sites as needed.
- Organise medical specimens for efficient processing and analysis.
- I follow strict quality control procedures for reliable test results.
- I can handle reagents with care and precision.
- I unpack, scan and process a high volume of incoming samples, identifying and addressing errors.
Waiter
Restaurant Sorrento, Wildflower Bakery and Caffe Tosca
Ballymena
10.2022 - 12.2024
- Ensured food quality met standards prior to customer service.
- Handled cash transactions efficiently at the till.
- Developed strong conversational skills and confidence in customer interactions.
- Managed phone reservations and addressed service-related queries effectively.
- Oversaw stock management to maintain adequate supplies of food and beverages.
- Maintained hygienic standards by cleaning dishes and utensils as kitchen porter.
- Enhanced teamwork abilities through collaborative efforts in a busy environment.
- Adapted to high-pressure situations while delivering exceptional restaurant service.
Waiter/Bar staff/Kitchen porter
The Carrie Restaurant
Kells
06.2019 - 10.2022
- Employer: Roseanna Service
Education
BSc (Hons) - Biology
Ulster University
09.2021 - 05.2024
Dunclug College
09.2014 - 06.2021
Skills
- Strong communication
- Interpersonal skills
- Time management and organisation (working within deadlines)
- Proficient use of computers/computer software (Microsoft Office etc)
- Adaptable/Flexible
- Teamworking
- Problem solving
- Leadership
- Ability to carry out risk assessments
References
- Jack Hutchinson, previous employer at Wildflower Bakery, 07711020592.
- Roseanna Service, previous employer at the Carrie Restaurant, Kells, roseannaservice@aol.com, 07753100165, 20b Old Green Road, Kells, Ballymena, BT42 3LP
Accomplishments
- 2021/22 Deans list, for excelling academically in my first year of university.
- Ulster University Edge Award
- Full driving license with access to transport.
- I have completed grades 1-6 in piano with Trinity College London.
Timeline
Medical laboratory assistant
Northern Health and Social Care Trust
12.2024 - Current
Waiter
Restaurant Sorrento, Wildflower Bakery and Caffe Tosca
10.2022 - 12.2024
BSc (Hons) - Biology
Ulster University
09.2021 - 05.2024
Waiter/Bar staff/Kitchen porter
The Carrie Restaurant
06.2019 - 10.2022
Dunclug College
09.2014 - 06.2021