William Blatchford
Bristol
Summary
Adaptable and positive Spanish graduate with 8 years of hospitality and retail experience, currently working part-time for the Marks and Spencer cafe in Cabot Circus. Very comfortable with cafe operations, whether that be in terms of food safety, hygiene or customer service. Delivers an exceptional people-focused standard of customer service, ensuring the best possible experience for each and every customer.
Looking to leave my part-time job and work full-time.
Overview
2
2
Languages
4
4
years of post-secondary education
8
8
years of professional experience
Work history
Cafe worker
Marks & Spencer
Bristol, Bristol
2025.10 - Current
- Preparing different types of hot and cold beverages to customers
- Serving customers at the till in a high-traffic workplace, turning over between £3000-£6000 per day
- Preparing hot food whilst adhering to health and safety regulations
- Cleaning and closing the cafe (including FOH bar, kitchen, dishwasher and seating area) under time constraints whilst maintaining a high level of cleanliness
ESL Assistant
High English Center
Buenos Aires, Argentina
2025.02 - 2025.07
- Worked alongside qualified English tutors in the teaching of English as a second-language
- Taught classes alone, providing first-hand, authentic British English experiences for students
- Preparation of lesson plans and materials
- Provided assessment support, aiding students in their studying and revision of specific English topics
Café Worker and Assistant
Brewnel’s Coffee Shop
Bristol, England
2023.01 - 2024.06
- Preparing and serving hot and cold food and drinks to customers in line with strict food-safety regulations
- Helping and assisting customers with queries and requests
- Provided patient and attentive assistance to customers, often-times including those with disabilities or health challenges
- Operated and managed a café of which I would often manage alone for the shift, having to solve problems without the support of a superior
- Handled cash and card-payments
- Worked to a hospital-level standard of cleanliness and organisation
Customer assistant and warehouse operator
Wm Morrison Supermarkets
Newquay, Cornwall
2020.07 - 2022.08
- Responsible for working and calculating stock numbers as a key member of the shelf-replenishment team
- Assisted customers with their queries during busy summer periods
- Displayed adaptability through consistently assisting other departments of the supermarket
- Frequently dealt with warehouse duties safely including: dealing with all types of deliveries; organising and cleaning the warehouse; wasting and reducing unsellable stock
Waiter and Floor Worker
St Piran’s Inn
Holywell
2019.08 - 2019.09
- Serving meals and collecting tableware
- Dealing with customers’ queries
- Following and implementing health and safety procedures
- Working under pressure
- Working outside in various types of conditions
Ride Attendant
Holywell Bay Fun Park
Trevornick
2018.08 - 2018.09
- Operating the rides on-site
- Serving and dealing with customers’ queries and requests
- Following and implementing health and safety protocols and procedures
- Working under pressure during busy tourist season at a young age
- Working outside in all weather conditions
- Handling money in the form of rechargeable cards
- Working efficiently as part of a close-knit team
Education
GCSEs - Maths and English
Treviglas Academy
Newquay, CornwallModern Languages undergraduate - Single-Honours Spanish
University of Bristol
Bristol 2022.09 - 2026.07
A-Levels - Spanish, English, Modern History
Truro and Penwith College
Truro, CornwallBachelor of Arts - Linguistics
Pontifical Catholic University of Chile
Santiago de Chile 2024.07 - 2024.12
Skills
- Multilingual
- Communication skills
- Highly adaptable
- Resourcefulness
- Calm under pressure
Non-vocational Experience
Participation in club and school rugby for 12 years
Participation in rugby coaching of young children for 2 to 3 years
Scouts: achieved the Chief Scout’s Silver and Gold Award
IT literate
Private Spanish tutoring of a GCSE (high-school) student for one year, who went on to achieve the highest grade
Languages
Spanish
Proficient (C2)
English
Proficient (C2)
Timeline
Cafe worker
Marks & Spencer
2025.10 - Current
ESL Assistant
High English Center
2025.02 - 2025.07
Bachelor of Arts - Linguistics
Pontifical Catholic University of Chile
2024.07 - 2024.12
Café Worker and Assistant
Brewnel’s Coffee Shop
2023.01 - 2024.06
Modern Languages undergraduate - Single-Honours Spanish
University of Bristol
2022.09 - 2026.07
Customer assistant and warehouse operator
Wm Morrison Supermarkets
2020.07 - 2022.08
Waiter and Floor Worker
St Piran’s Inn
2019.08 - 2019.09
Ride Attendant
Holywell Bay Fun Park
2018.08 - 2018.09
GCSEs - Maths and English
Treviglas Academy
A-Levels - Spanish, English, Modern History
Truro and Penwith College