Summary
Overview
Work History
Education
Skills
Timeline
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William Ashe

Birmingham,West Midlands

Summary

Friendly and adaptable Bartender/Host with 6 years combined experience, with a knack for creating welcoming and engaging atmospheres. Consistently enhanced guest satisfaction by fostering positive interactions and promptly addressing needs. Looking for new opportunities to expand skillsets and experience further after an upcoming move to London.

Overview

6
6
years of professional experience
9
9
years of post-secondary education

Work History

Freelance Bar Host

The loft Bar and Kitchen/ The Village inn
Birmingham, West Midlands
09.2023 - Current
  • Successfully managed various events, ensuring a welcoming atmosphere and exceptional customer service.
  • Greeting guests, coordinating with bartenders, and overseeing the flow of the bar area to enhance the overall experience.
  • Developed strong communication skills, allowing me to interact effectively with diverse clientele and resolve any issues promptly.

Journal launch Specialist

Frontiers
London, UK, Greater London
02.2022 - 04.2024
  • Handled communications, calls and presentations for clients answering questions, onboarding calls and providing a professional front facing approach to customers.
  • Analysing work processes to maximise output and streamline the teams efficiency to meet targets and provide high quality services.
  • Sorted and organised information by document type, personnel, or location.

Front of House / Bartender

Miller and Carter
Solihull, West Midlands
06.2019 - 03.2022

(Sept 2024 - present)

  • Developed rapport with regular customers fostering a loyal customer base.
  • Maintained a clean and organised bar, created visual displays for the bar and restaurant.
  • Adapted quickly to different situations maintaining efficiency even under pressure.

Education

Bachelor of Science - Biology and Marine Biology

University of Southampton
Southampton
09.2016 - 06.2019

A-Levels - Maths, Biology and Chemistry

Tudor Grange Academy
Solihull
09.2014 - 06.2016

GCSEs -

Tudor Grange Academy
Solihull
09.2009 - 06.2014

Skills

  • Communication skills
  • Time management
  • Problem-solving abilities
  • Teamwork and collaboration
  • Customer service orientation
  • Adaptability and flexibility

Timeline

Freelance Bar Host

The loft Bar and Kitchen/ The Village inn
09.2023 - Current

Journal launch Specialist

Frontiers
02.2022 - 04.2024

Front of House / Bartender

Miller and Carter
06.2019 - 03.2022

Bachelor of Science - Biology and Marine Biology

University of Southampton
09.2016 - 06.2019

A-Levels - Maths, Biology and Chemistry

Tudor Grange Academy
09.2014 - 06.2016

GCSEs -

Tudor Grange Academy
09.2009 - 06.2014
William Ashe