Will Smart

Fundraised for St. John Ambulance, SHELTER, and EDCH (Edinburgh Dog and Cat home).

A great and difficult job that enhanced and improved social skills, business communication, productivity under pressure, and public engagement.

Other skills / achievements include.

• Over £75,000 raised for charity.

• Enhanced donor engagement with effective communication of the charity and its goals.

• Raised awareness for both charities and the issues they tackle.

• Created positive donor relations toward the charities I represented, ensuring long-term support and positive changes to their local and national communities.

I worked as a delivery cyclist, so similar to fundraising, harsh weather and dangerous roads were a frequent occurrence. You needed good mental grit and a love of the chaos to maintain the job for any period of time; to which I have both. But despite that, I had a wonderful time! One of my favourites despite the difficult circumstances.

Other skills include.

• Utilised GPS systems effectively for route navigation, minimising delays due to getting lost.
• Enhanced company reputation with good customer service skills.
• Improved customer satisfaction by ensuring timely and accurate delivery of orders.
• Maintained vehicle cleanliness for a professional image to customers.

Worked the bar with myself and my close colleague. It was a local sports bar so lots of traffic moving in and out, high demand during the busiest hours, lots of pressure.

Skills learned on the job.

• Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
• Checked identification of customers to ensure legal drinking age compliance.
• Managed stock levels efficiently, preventing shortage during peak hours.
• Adapted quickly to different situations maintaining efficiency even under pressure.
• Maintained a clean and organised bar, enhancing customer satisfaction.
• Developed rapport with regular patrons fostering a loyal customer base.
• Recommended drinks to customers, increasing overall sales

Ensured safety of swimmers by diligent monitoring of pool activities.

• Enforced strict pool rules, reducing risk of accidents dramatically.
• Provided first aid for minor injuries, ensuring quick recovery.
• Acquired essential skills in first aid and water safety, benefiting personal safety and preparedness in various life situations.
• Undertook regular professional development training to stay updated on lifesaving techniques.
• Worked closely with management to develop emergency response plans.
• Taught swimming lessons to improve participants' abilities.
• Compiled detailed incident reports to inform and enhance future safety protocols.
• Maintained cleanliness and organisation of pool area, contributing to a safe and welcoming environment for swimmers.