Will Scott

• Rotated across Financial Reporting, Management Accounting, Accounts Payable/Receivable, and Customer Service.
• Gained insight into how financial data informs strategic decisions and supports customer-facing functions.
• Supported reconciliation tasks and helped streamline reporting processes, improving accuracy and timeliness.
• Observed how financial controls underpin trust and transparency in investment platform environments.

• Shadowed insolvency and solvency casework, learning how financial challenges is assessed and mitigated.
• Participated in reviews of struggling businesses, helping assess their short-term cash flow and financial health.
• Learned how banks offer tailored support to help companies recover and stay afloat.
• Observed value of clear, empathetic communication when working with clients under pressure.

• Attended meetings about how small businesses get funding and grow.
• Learned how financial firms support businesses not just with money, but with advice and long-term partnerships.
• Connected ideas from economics are used in real investment decisions, helping understand how business works in practice.

• Created mortgage information logs from raw client data, improving accessibility and decision-making.
• Assisted in matching clients with suitable loan and investment products based on financial profiles.
• Learned how customer care and product knowledge combine to deliver personalised financial guidance.
• Conducted initial financial assessments and gathered documentation for credit checks, KYC (Know Your Customer), and AML (Anti-Money Laundering) procedures.
• Maintained accurate records using financial CRM software and assisted in preparing reports for internal audits.
• Designed a customer feedback survey to identify opportunities for improving service delivery.

• Worked at Booths Supermarket, Domino's Pizza, and High Legh Tennis Club (coaching and camp supervision).
• Built strong communication and time management skills in customer-facing roles.
• Handled customer requests calmly and supported team goals.
• Gained leadership experience through coaching and mentoring younger players.

I supported the Head Coach at High Leigh Tennis Club by feeding balls, demonstrating fundamental tennis skills and grips, and helping young children understand basic movement patterns and early tactical concepts. This role strengthened my ability to communicate clearly, manage groups, and create a fun, confidence‑building environment for junior players while contributing to the smooth running of coaching sessions.

• Improved player skills by implementing innovative training techniques.